United States Job Openings

State of Delaware
ERP Systems Specialist
Dover
November 18, 2024
Essential Functions
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Coordinates with managers, technical staff, and contracted staff to troubleshoot and correct system errors and schedule system development, enhancement, testing, and implementation; initiates program maintenance requests and provides data requirements to technical staff throughout the design and programming phases of a project.
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Trains staff/system users in various systems and enhancements/modifications to the system and programs; certifies competency of those trained and determines those aspects of the information system that will be accessible to staff/customers.
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Coordinates, oversees, and participates in the testing of new/modified computer program enhancements by creating test data, analyzing the system's action and determining critical system performance to ensure applications meet user needs.
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Recommends and maintains information system education and training programs to include guidelines, manuals and similar documentation.
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Provides liaison between technical staff, contractors, vendors, and agency staff and informs users regarding system operations problems, changes, corrections, enhancements and new features.
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May supervise technical support staff.
- Assists in maintaining security for the information system by assigning user security codes, restrictions and accessibility of information to authorized users.
Job Requirements
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
- Six months experience in information system functional support which includes planning for informational needs to initiate system changes; developing user, operational and program documentation; coordinating, overseeing and participating in the testing of new/modified computer program enhancements by creating test data, analyzing the systems actions and determining critical system performance to ensure applications meet user needs.
- Knowledge of presenting training or education courses.
- Knowledge of database management concepts and systems development lifecycle methodology.
- Knowledge of conducting information systems needs and requirements analysis.
Conditions of Hire
Benefits
Selection Process
Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at State Jobs.Delaware.gov.
Accommodations
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.
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