United States Job Openings

Sterling Computers Corporation

Inside Sales Representative

North Sioux City

FULL TIME

November 4, 2024

Title: Inside Sales Representative
Location: North Sioux City, SD
Job Description: The Inside Sales Representative supports senior level and sales account managers in the activities of the sales cycle, including communicating with customers regularly via phone and email, preparing quotations, tracking orders, fielding and resolving customer issues, and other tasks as required by account managers.
Required Technical Skills: The Inside Sales Representative should be proficient in Microsoft Excel, Word, Outlook, and Adobe Acrobat Professional. Experience using Salesforce—or similar CRM—is desired. General computer proficiency is required.
Required Education/Experience: College degree required.
Requirements:
  • Able to communicate, coordinate, and work effectively with coworkers.
  • Very organized. Detailed and task-oriented worker.
  • Possess a strong work ethic and team player mentality.
  • Able to clearly communicate via phone and email with customers.
  • Capable of working in a high-paced, demanding sales environment.
  • Capable of understanding and working within a well-defined process workflow.
  • Has a pleasant, patient and friendly attitude.
  • Customer service-oriented mentality. Willing to go the extra mile to satisfy a customer.
  • Problem solving ability.
  • Basic, general knowledge of IT products.
Primary Responsibilities:
  • Receive customer requests for quotation and information, questions, and issues via email and phone and coordinate and assist senior account managers with response.
  • Communicate with distributors, manufacturers, partners, and resellers to collect pricing and product information for preparation of quotations under the direction of account managers.
  • Accurately and quickly prepare and distribute sales quotations in Salesforce under the direction of account managers.
  • Maintain detailed records of sales activity in Salesforce in support of account managers.
  • Coordinate and communicate with Sterling’s purchasing department to ensure timely shipment and delivery of product to meet customer delivery schedules.
  • Assist to resolve customer issues with delivery and/or product returns.
  • Assist account managers with other account and customer service activities.
Applicants must have the legal right to work in the United States. Sterling does not provide immigration or work visa sponsorship.
Sterling Computers is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state or applicable local law.
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