• Conduct and utilize client vocational profiles and other assessments to counsel clients to best match employment interests with skills
• Assist clients in developing resumes, preparing for job interviews and coordinating with prospective employers
• Assume a lead role in the team development and review of client service plans by sharing client specific knowledge and progress
• Provide intensive client on-the-job training, using a teaching plan that establishes milestone measurements and time frames for progress and success
• Provide supportive counseling and natural supports to the client to promote interpersonal and soft skills including but not limited to recognizing social cues; accepting feedback from manager; customer interaction; adhering to workplace cultures success on the job
• Promote and develop employment, work experience and on-the-job training for Elwyn clients in public, private and government businesses
  • Identify job leads for potential employment opportunities and locations for assessments.
• Develop new employer relationships and maintain pre-existing relationships with employers to secure competitive integrated (real work-for-real-pay) employment
• Plan for and provide client transportation and travel training as needed
• Transport clients in agency vehicles as needed
• Develop and implement a plan for coach fading, engaging home and employment natural supports while recognizing individual risks and cultural needs
• Anticipate and provide ongoing job support services for clients and their employers in order to maintain employment
• Provide and document billable hours that satisfy staff service volume for both job development and job coaching in accordance with department and funding source expectations
• Maintain clear, active and constructive communication with the client while facilitating communication amongst stakeholders
• Maintain flexible work schedule and availability in order to meet client needs and schedules
• Prepare and maintain compliance of case records, reports, notes, data, etc. in line with individual client needs and service expectations
• Provide contributions to the conception and attainment of program or service enhancements, contributing to the aims and ambitions of Elwyn as appropriate
• Pursue staff training and professional development opportunities to enhance service quality and outcomes; maintain compliance with training requirements
• Maintain and process client service authorizations and follow-up with funding sources as needed
• Compile and render data, outcomes and other internal reporting for review by manager as required
• Perform other duties as assigned

• High School diploma or equivalency; Associates' degree in Psychology, Human/Social Services or a related field preferred
• One (1) year experience in the field of rehabilitation; preferably vocational rehabilitation
• Experience in workplace development, case management, and/or sales preferred
• Demonstrated ability to work effectively as part of a team
• Must be able to perform CPR and crisis intervention techniques using agency-trained protocols
• Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills
• Demonstrated intermediate experience with Microsoft Office applications, including Word, Excel, Outlook, and Power Point; and database application experience preferred
• Must have current, valid driver's license in state of residence, three (3) years driving experience in the United States, and acceptable driving record