The Retail Associate will work on the frontlines ensuring that every customer has a positive and comfortable experience. The Retail Associate will be an ambassador of Rhone and a representation of its principles (Gritty, Responsible, Evolving, Authentic, and Team Centered). They should have a passion for fitness and living a healthy lifestyle.

• Deliver results while putting the customer first and applying an omni-channel mindset
• Build relationships with customers, team members and business partners
• Be a Rhone product knowledge expert educating customers on features and benefits
• Assess the customer’s individual needs providing product recommendations
• Support all areas of the selling floor including fitting rooms and point of sale
• Assist with replenishment, visual standards, and other operational tasks
• Take initiative by jumping in on any task, asking questions and sharing ideas
• Demonstrate inclusive behavior across team and customers

• Strong interpersonal communication and customer service skills
• A positive attitude and an upbeat personality
• The ability to utilize technology effectively and engage with customers and your team to meet goals
• The willingness to learn, be open to feedback and takes action as required
• Ability to learn procedural knowledge acquired through on-the-job training
• Ability to handle customer interactions and potential issues/concerns courteously and professionally
• Ability and desire to work in a tight-knit team environment

• Willing to work a flexible schedule including evenings, weekends, and holidays
• Available to work a minimum of 2 4-hour shifts weekly
• Must adhere to scheduled shifts with punctuality
• Ability to lift 25 pounds
• Comfortable climbing ladders, moving around regularly, and standing for extended periods
• Must be legally authorized to work in the United States
• Must be 18 years of age or older

• Generous clothing discount and quarterly clothing allowance
• Paid Sick Time
• Bonus Incentive Program
• 7 Paid Holidays annually
• 401(k) plan with Company matching (limited)

Other details:

• Primary location: Madison Ave, NYC
• Reports to: Store Manager