Job ID: 254034
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Marketing
Remote Eligible: Hybrid (2X weekly Onsite)


Company Overview:
At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty.


The Opportunity:
We seek a dynamic and seasoned Market Research & Consumer Insights Manager to become our 'resident expert' on consumer behavior, market trends, and strategic insights that drive our business forward. MRCI is at the heart of understanding what drives our clients and consumers across North America, analyzing their behaviors and motivations, and translating these into actionable strategies for growth.

Responsibilities:

• Lead both qualitative fieldwork and quantitative studies from conception to completion with minimal supervision
• Perform deep analyses on primary research data to craft compelling narratives that inform business decisions
• Work closely with various teams to integrate multiple data sources into cohesive insights
• Influence strategy through robust cross-functional partnerships based on data-driven intelligence
• Keep your finger on the pulse of industry movements as well as macroeconomic factors to proactively guide long-term strategic thinking
• Manage research operations including coordination with partners, survey programming, quality control checks, and event planning for qualitative research endeavors

Qualifications:

• Over 5 years of relevant experience in market research or consumer insights; at least 2 years spent supplier side handling large-scale projects across diverse topics/industries
• Knowledgeable about Retail, FMCG/CPG industries, or Beauty sector; experienced in associated marketing development timelines and product innovation cycles
• Expertise in quantitative/qualitative research methods including design, data analysis (cross-tabulation), sample design, fieldwork management etc.
• Proven ability in designing/managing significant market research programs like Brand Equity Studies or Segmentation Projects
• A balance between analytical rigor and creative problem-solving skills; comfortable working with both data sets and people interactions
• Exceptional communication abilities paired with a history of influencing business strategies effectively
• Confidence in independently designing/managing projects while being able to navigate ambiguity effectively ("living in the gray")

Travel Requirements: Must be willing to travel for fieldwork as needed


Software proficiency: Statistical packages (SPSS, R, STATA etc.), survey programming tools (Decipher, Alchemer, Qualtrics etc.), SAS familiarity preferred #LI-SR1 #Hybrid


The annual base salary range for this position is $93,840.00 - $124,830.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.


While at Sephora, you’ll enjoy…

• 
  The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.
• The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
• The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This , is the future of beauty. Reimagine your future, at Sephora.


Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.


Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.