United States Job Openings

Principal Financial Group

Manager- Operations

Des Moines

FULL TIME

November 14, 2024

What You'll Do:We’re looking for a Manager to join our team supporting our distribution partners through their onboarding, pay and book of business management journey. In this role, you’ll lead teams that support, service and administer business through effective team building, business literacy and service level commitments. Teams are responsible for providing excellent Distribution Partner experience. .
  • Provide oversight to ensure high quality service at an acceptable cost. Achieve performance expectations as set for customers, distribution, and business units. Ensure operations comply with all laws, regulations and meet the standards of Principal. Direct and allocate resources to support workflow and processes.
  • Select, lead and coach staff to further their development and utilize their capabilities. This includes hiring, training, performance management and salary administration. Provide ongoing feedback for improvement. Promote business literacy and competency development; encourage ownership, accountability, risk, creativity, decision making and results. Create an environment which values other’s contributions and inspires trust and respect between team members. Disseminate information regarding decisions, plans and activities. Celebrate success of individuals and team. Take appropriate and timely disciplinary action.
  • Use responsible risk management. This includes proactively identifying potential business risks and creating appropriate solutions. Also, includes oversight and reporting of various controls, including SOX, internal audits, and other monitoring (at corporate and department level). Ensure appropriate segregation of duties is in place (including security access). Responsible for the Operations team budgets.
  • Continuously evaluate the business model recommending and implementing changes as needed to adapt to changing department, business unit and customer needs.
  • Stay abreast of business developments. Cope effectively with all issues and changes and act as champion for business changes. Participate in decision making team/business issues. Have cross functional knowledge of key processes. Partner with other leaders to stay current on initiatives and compensation plans. Ensure ongoing communication to team members.
  • Perform other job-related duties and special projects as required.

Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!

Who You Are:
  • Bachelor's degree or equivalent plus 6-8 years of related experience of which 3-5 years must be in a leadership role
  • Basic PC and keyboarding skills
  • Must possess excellent oral and written communication skills and have a strong foundation of the Leader Competencies
  • Some travel required
Salary Range Information: Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salary Range: $77350 - $147600 / year Time Off Program: Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness. Employees don’t accrue a bank of time off under FTO and there is no set number of days provided. Pension Eligible: Yes Additional Information: Work Environments
This role offers in-office, hybrid (blending at least three office days in a typical workweek), and remote work arrangements (only if residing more than 30 miles from Des Moines, IA.) You’ll work with your leader to figure out which option may align best based on several factors.
Job Level
We’ll consider talent at the next level with the right experiences and skills.

Work Authorization/Sponsorship

At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.
Nonimmigrant Workers and Green Card for Employment-Based Immigrants
Investment Code of Ethics
For Principal Asset Management positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.
Experience Principal
At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.
Principal is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posting Window: We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline. Date First Posted (TTF): 11/14/2024 Latest Post Date: Careers - US: 11/14/2024Linked In Remote Hashtag
: #LI-Remote
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