Apply for Mapping Escalation Specialist Role at Cognizant

United States Job Openings

Cognizant

Mapping Escalation Specialist

FULL TIME

October 14, 2024

Cognizant is a large IT Consulting Firm that leverages modern technologies to improve business operations. The Mapping Escalation Specialist is responsible for handling time critical and sensitive issues related to mapping operations. The Mapping Escalations Specialist should be trained in escalation protocol and be able to resolve difficult and complex issues in a timely manner. In addition to all core responsibilities of Mapping Data Technician the following are the additional responsibilities for Mapping Escalation Specialist. This role is 100% onsite in Bothell. Only local candidates will be considered.
Role Responsibilities

Resolve the highest priority mapping issues according to established SLA’s.
Contribute to in-depth failure analysis to determine the root cause of problems or in correct edits.
Document all problem analysis and issue resolution methods.
Log feature requests and bugs to engineering teams as required.
Strong written skills in order to submit reports in a professional and timely manner
Knowledge of Elections processes and procedures on an election cycle basis

Required Qualifications

A High School Diploma is required; a Bachelor's degree is preferred

Salary and Other Compensation:
The hourly rate for this position is between $18 – $21.63 per hour, depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

We regret to inform you that this job opportunity is no longer available as it has expired

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