Job Type: Regular
Time Type: Full time
Work Shift: Day (United States of America)
FLSA Status: Non-Exempt
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Description:
Join Anna Jaques Hospital (AJH), a distinguished not-for-profit community hospital nestled in the picturesque coastal community of Newburyport, Massachusetts. Since 1884, AJH has been a cornerstone of healthcare excellence in the Merrimack Valley, North Shore, and Southern New Hampshire regions, renowned for our commitment to high-quality care and exceptional patient satisfaction. Located just 35 miles northeast of Boston, AJH offers the perfect blend of a supportive community hospital environment and the vast opportunities that come with being part of Beth Israel Lahey Health, one of the largest healthcare systems in the region. As a member of our team, you'll be part of a network of over 39,000 caregivers and staff dedicated to providing extraordinary care to more than 1.7 million people from 150+ cities and towns across Eastern Massachusetts and Southern New Hampshire. Discover a rewarding career at AJH, where you can make a meaningful impact within a close-knit community while advancing your professional growth within a thriving healthcare system.

Are you ready to become a part of our dynamic Laboratory team?

Responsibilities include but are not limited to:

• Serves as a resource for assigned areas of expertise and provides technical support to staff. Assists in researching new tests, performs instrument evaluations, writes standard operating procedures, and maintains supplies for their areas of expertise. Resolve technical problems and troubleshoots when test systems are not within established levels of performance.

• Oversees, equipment maintenance, troubleshooting, and reviews quality control for section. Maintains organized instrumentation logs to ensure accuracy of test results.

• Provides input into technical decisions, acts as expert for data collection and gathers monthly QC statistics for medical director/designee review. Oversees the lab section quality control program and ensures all CAP and manufacturer’s

• Demonstrates excellent skills at managing and directing workflow. Monitors the daily operations and delegation of duties within the lab. Re-allocates resources as needed.

• Trains Medical Technologist and Medical Lab Technologists. Participates in the development of training and competency procedures. Provide counsel to new employees and current employees delinquent in the completion of their competencies in the appropriate timeframe.

• Serves as a liaison between Lab Support Services and technical departments and provides timely communications and resolution of problems to clients outside of the lab.

• Works with employees to overcome difficulties, gives positive feedback when appropriate. Meets with employees on a formal basis as needed to address performance issues. Initiates new quality monitors, communicates to staff, encourages staff to continue to provide the highest quality patient care, works on continuous improvement of care.

• Works with Supervisor/Manager to make sure that department is adequately prepared for any inspections required. Reviews updated checklists, standards and guidelines as they are released. Makes and implements appropriate policy/ procedural revisions for regulatory compliance when needed. Provides organized updated revised responses. Works quickly and efficiently to address any self or external auditor deficiencies. Maintains all proficiency testing programs, provides corrective actions, reviews with staff.

• Oversees one or more continuous improvement programs and evaluates the result of these programs with the Supervisor/Manager. Programs must be instituted efficiently, thoroughly investigated, attention to detail is a must. Communication to staff regarding new initiatives is complete and thorough.

• Makes and oversees the daily work assignments to ensure coverage of the workload. Communicate with staff in meaningful way to provide efficient yet collegiate atmosphere. Assists with bench coverage as needed and staffing permits.

• Works with physicians, nursing staff and administration in an efficient and open manner. Works as a change agent and continually provide quality patient care. Efficient at meetings, courteous and has the spirit to compromise. Become the point person in the expertise department for physicians, nursing, and administration.

• Works with Supervisor/Manager to find innovative ways to save on the operating expenses.

• Provides Leadership in the absence of Supervisor/Manager.
  • (i.e., represents lab on committees/meetings, input to manager for performance evaluations,
  • address personnel issues with Supervisor/Manager/Director)

Scheduled Hours: 37.5 hrs/wk

Work Shift: Days, every third weekend rotation and holidays.

Education Required: A bachelor’s degree is required in medical laboratory science or clinical laboratory science, or related biological science.

Licenses, Registrations, Certifications Required: Registered as a medical technologist (ASCP) or equivalent certification upon hire. New graduates must become certified within 12 months from date of hire.

Required Experience: 5+ years related work experience. Experience with computer systems required, including web-based applications and Microsoft Office applications, which may include Outlook, Word, Excel, Power Point or Access.

Benefits working at Anna Jaques Hospital:

• Tuition Reimbursement
• Career Development and Opportunities
• Free On-Site Parking
• Discounts/Savings on various businesses.
• Health and Wellness activities

Apply today and learn more!

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled