United States Job Openings
Kettering Health
Medical Scheduler I - Central Scheduling - Miamisburg - FT/Days
Miamisburg
FULL TIME
October 16, 2024
Campus Overview:
- Serving the residents of Warren, Butler, and Southern Montgomery counties for over 40 years.
- Kettering Health Miamisburg, formerly Sycamore Medical Center, is a full-service hospital located minutes west of the Dayton Mall on Miamisburg-Centerville Road off I-75 in Miamisburg, Ohio.
- The cornerstone services for KH Miamisburg have been Bariatric surgeries and Orthopedic care.
- Expanded services include emergency care, sleep center, mammography, breast MRI, cardiac catheterization lab, wound center and DEXA scanning.
- 142 bed facility
- Awarded with 100 Top Hospital by IBM Watson Health for the 10th time in 2019.
- In 2020, KH Miamisburg received an “A” from the Leapfrog Group, a national patient safety watchdog, ranking among the safest hospitals in the United States.
- Accredited by the American College of Emergency Physicians as a Level 3 Geriatric Emergency Department.
-
KH Miamisburg received several awards from Healthgrades:
- Outstanding Patient Experience Award (2017-2019)
- America’s 100 Best Hospitals for Prostate Surgery Award (2020)
- Joint Replacement Excellence Award (2020)
- Demonstrates through behavior Kettering Health’s mission, vision, and service standards as outline in the organization’s training.
- Attention to detail and ability to take initiative and resolve inquiries and issues.
- Ability to listen and document notes simultaneously.
- Maintains high energy and positive attitude.
- Demonstrates appropriate customer-care skills such as empathy, active listening, courtesy, politeness, helpfulness and other skills as identified to a variety of customers including consumers, clinic staff, physicians, colleagues and leaders.
- Ability to remain calm under pressure and understand the needs of the customer.
- Ability to read, analyze, and interpret verbal and written instructions.
- Displays a desire to continuously learn, improve service delivery, and work in a team environment.
- Demonstrates regular, consistent and punctual attendance.
- Adhere to all established workflows, scripting, and department greetings.
- Achieves individual key department performance objectives such as quality assurance and productivity
- High School Diploma or equivalent
- Must have the ability to perform as a collaborative team member.
- Ability to function in a fast-paced call center environment. While maintaining a respectful, caring, and professional manner.
- Ability to follow directions, accept orders and perform repetitive task.
- Demonstrate competency in working with a team and ability to effectively communicate with all levels.
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