Full-Time Member Advisor
Location: Jackson County, MI Pay: Starting at $16.36/hour, with opportunities to earn more based on experience
Are you great at problem-solving, sales, and building strong customer relationships? If so, TRUE Community Credit Union, one of Michigan's fastest-growing credit unions, wants you to join our team as a Full-Time Member Advisor.
At TRUE Community Credit Union, we're committed to making joy common in uncommon places, and we've been recognized as one of the Top Workplaces in the United States. This recognition reflects the positive feedback from our employees and our dedication to creating an uplifting work environment where every team member thrives.
Why Join Us?
We offer a highly competitive starting wage of $16.36 per hour, with the opportunity to earn more based on your experience. As a full-time employee, you'll have access to an impressive range of benefits, including health, dental, and vision insurance, along with paid short- and long-term disability coverage. You'll also enjoy paid family leave, term life insurance, and retirement options that include a 401(k) and pension plan. To support your well-being, we offer flexible spending accounts, tuition reimbursement, gym membership reimbursement, and even interest-free clothing loans. Plus, you'll receive generous paid vacation, sick time, and 12 paid holidays each year.
What to Expect
You'll be working Monday through Friday, with shifts starting as early as 7:00 a.m. or ending around 6:00 p.m., depending on the branch schedule. Additionally, you'll work 2-3 Saturday shifts per month from 8:30 a.m. to 2:30 p.m.
Your first week will be a paid, 7-day orientation at our main branch in Jackson, MI, followed by six weeks of hands-on training at one of our Jackson County branches. During this time, you'll learn from an experienced Member Advisor and get comfortable with the day-to-day responsibilities.
Your Role
As a full-time Member Advisor, you'll help members with routine banking tasks such as deposits, withdrawals, and loan applications. You'll play an important role in sharing information about our products and services to ensure our members are making the most of what we offer. You'll also stay vigilant for fraudulent transactions and follow compliance regulations to protect both the credit union and its members. Working with multiple technology platforms, you'll need to be comfortable navigating different systems at once.
Who We're Looking For
We're searching for someone who loves problem solving, interacting with people, and being part of a team. If you have experience in sales and customer service, along with a strong attention to detail and confidentiality, you may be a great fit for this role. We need someone who is positive, professional, and can handle challenging situations with confidence and care.
Why TRUE Community Credit Union?
This is more than just a job-it's an opportunity to make a real impact on our members, our community, and our teammates. We believe in building relationships and creating a positive, welcoming environment where everyone is valued. If you're ready to be part of a team that's committed to making a difference, we'd love to hear from you.
Ready to apply? Click Apply Now to start your application and be sure to answer all questions to help us get to know you. We look forward to learning more about you!
TRUE Community Credit Union is an Equal Opportunity Employer, and we encourage applications from all qualified individuals, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status, or any other characteristic protected by law.