Duties

• Develops and manages merchandise assortments for assigned categories and subcategories of products and key programs for both the Capitol Visitor Center (CVC) Gift Shops and the Ecommerce shop under the guidance and direction of the Merchandise Manager.
• Perform data entry of purchase orders in the appropriate systems and utilize quality control processes to ensure accuracy and attention to detail.
• Track purchase orders, vendor communications, and carry out other marketing business activities from initiation to completion.
• Provide vendor product information to aid in the closure of aged inventories. Negotiate best product price or information changes in the retail and inventory management systems.
• Evaluate the office business process and task automation needs of the Gift Shop environment. Evaluate and suggest commercial off-the-shelf (COTS) solutions or, if COTS solutions are unfeasible, participate in recording the requirements for developing a specialized solution.
• Utilize office automation methods for specific requirements and develop guidelines for use by others in the unit to streamline processing procedures, document uses of a variety of software applications, and/or provide instructions on availability and use of macros.
• Responsible for developing strong vendor relationships.
• Disseminate product knowledge to Gift Shop staff.
• Initiate and track the requisition of goods, services, operational supplies, and merchandise.
• Execute the purchasing process, including completing amendments to purchase orders in FMS, preparing documents for signature and approval, initiating and submitting AOC purchase order modification requests, and inputting modifications in the Counterpoint software to ensure no discrepancies between FMS and Counterpoint.
• Assist in determining in-shop product placement and analyzing merchandise performance. Execute quality control processes to identify merchandise or purchase order issues or problems.
• Assist in managing Return-To-Vendor (RTV) actions as needed to support operations and distribution.
• Set up new products list properly and manage existing products in the retail and inventory management system.
• Provide information to assist in product development and selection of a variety of product signage and marketing materials.
• Assist in developing and implementing merchandise layouts or planograms.
• Create and maintain merchandise files in accordance with Federal regulations and agency directives.

Requirements

Conditions of Employment

• You must be a U.S. Citizen.
• You must be able to pass a drug test.
• Your resume and question responses must demonstrate the job-related KSAs.
• You must meet the definition of specialized experience.

How You Will Be Evaluated

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
  
  A variety of health insurance plans; retirement system with investment options; paid holidays; paid sick and annual (vacation) leave; life insurance; incentive systems; subsidized transportation; training and development opportunities, etc.
  
  

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
  
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  The Architect of the Capitol's (AOC) job application process is designed to ensure you only provide information necessary to evaluate your qualifications and eligibility for the position vacancy.
  
  To apply for this position, you only need to submit: a) your resume and b) answers to the online vacancy assessment questionnaire. The online questionnaire contains eligibility and screening questions and other relevant information. No additional documentation or attachments are required at the time of application.
  
  Your resume should list your education, training and work experience including job titles, employment dates, duties and accomplishments.
  
  Nothing further is required until it is requested by AOC’s Human Capital Management Division. If additional documentation is required for the position, you will be asked to provide it during the interview or selection process. At that time, you may be asked to submit documentation to support statements made in your resume.
  
  For example, you may be asked to provide a copy of your diploma, college transcripts, or proof of Federal employment status. If the position requires licensure or certification, you will be asked to provide proof at the time of selection.
  
  If Veterans’ preference is claimed, you will be asked to submit proof (DD-214, and, if claiming a 10-point preference, a SF-15 and the proof required by that form).
  
  Failure to provide the required documents will end further consideration and/or result in the withdrawal of any tentative job offers.
  
  

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
  
• How to Apply
  
  You MUST apply online. FORMS RECEIVED BY FAX, EMAIL OR U.S. POSTAL SERVICE DELIVERY WILL NOT BE ACCEPTED.
  
  If you are a new user to the USAJOBS Site and have never registered for an account; you will first need to create an account profile with your basic contact information and a resume to begin applying. You must be a registered USAJOBS user AND you must be signed-in to your account in order to apply for this position. For help with setting up an account or for general assistance in using USAJOBS, go to USAJOBS Help Page.
  
  NEED HELP?
  If you experience any difficulties with the application site, help is available! If you have problems completing your on-line application, contact the Monster Hiring Management Help Desk at 1-866-656-6831 or by e-mail at MGSHELP@monster.com. The help desk is available Monday - Friday 7:00 a.m. to 7:00 p.m. Eastern Time. You may call and leave a voice mail message at all other times.
  
  All required supporting documents will be collected electronically via the USAJOBS “Saved Documents” feature.
  
  If you are unable to apply on-line, you may visit our Employment Center for technical assistance in entering your application. The Employment Center is located at 441 Second & D Streets S.W., Washington, D.C., Room H2-178, and is open Monday through Friday from 8:00 a.m. to 4:00 p.m. You may call (202) 226-7000 for directions.
  

  Agency contact information

  Laderica Bowden

  Phone

  202-226-7000

  Fax

  202-226-9755

  Email

  Laderica.bowden@aoc.gov

  Address

  Architect of the Capitol
  2nd and D Street, S.W.
  Washington, District of Columbia 20515
  United States

  Next steps

  You will receive a notice generated by the USAJOBS System when you have successfully submitted your application. We will review your application and transcript(s) (if you are qualifying based on education) to ensure you meet the basic qualification requirements.
  
  You can check the status of your application by logging into http://www.usajobs.gov. You may also sign up to receive automatic emails anytime the status of your application has changed by logging into your USAJOBS Account, editing your profile and changing the ‘Notification Settings’ to indicate that you want to be notified by email when the status changes. Information regarding the status of your application should be updated in the system within two (2) weeks after the closing date of this job announcement.
  
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  

  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

Clarification from the agency