Job Title: Motor Vehicle Regulations Technician I - Spanish Speaking - Remote*
Division: Vehicle Services
Union: SEIU
Location: 501 S Second St, Springfield, IL – Sangamon County
Salary: $3,409.00 to $4,857.00 monthly, plus stipend for Spanish translation and interpretation services.

• Remote Position - This vacancy is a remote, work from home, position; following a four-to-six-week in-house training program, during which the employee will be required to report to the assigned work location. All necessary equipment will be provided by the employer, while a sufficient level of internet connectivity will be required to be provided by the employee. Should any issues arise, that would prevent the remote performance of work duties, the employee will be required to report to the office.

Overview:
Performs difficult paraprofessional work in the review and analysis of files, records and documents to determine the status of driving privileges or to determine the vehicle registration enforcement action, usually dealing with specific narrow portions of the Illinois Vehicle Code, where statutory provisions and related procedures are well defined.
Duties and Responsibilities:

• Analyzes abstracts of driving records, insurance documents, court documents, insurance company verification listings, legal documents and other pertinent information to determine action to be taken relative to the suspension, revocation, cancellation of enforcement action or reinstatement of vehicle registration or driving privileges or rescission of such actions in cases where governing laws are well defined and internal procedures are specific and well established or where the work is limited to particular case types within an area of responsibility; may perform preliminary review of cases or acceptance of documents for further action by higher level staff.
• Provides routine technical information to the general public, medical practitioners, circuit clerks, state and federal courts, attorneys, law enforcement agencies, insurance companies, other Secretary of State operating areas or representatives of other states or state agencies concerning well-defined statutory provisions and established procedures in the area of assignment.
• Initiates the update of driving or vehicle registration records to enter or clear suspensions, revocations, cancellations or reinstatement of privileges or to rescind such actions; initiates appropriate documents, notices and routine correspondence to implement decisions.
• Researches, reviews and analyzes computer file interaction to identify and determine cause of errors and to implement corrective action in the vehicle or title registration system, mandatory insurance system, or to driving records.
• Performs other duties as required or assigned which are reasonable within the scope of the duties enumerated above.

Specific Skills:

• Requires working knowledge of applicable portions of Chapters 3, 6, 7 and/or 11 of the Illinois Vehicle Code.
• Requires working knowledge of business English and composition.
• Requires working knowledge of office practices and procedures.
• Requires working knowledge of the driver’s license examination procedures and Administrative Hearings Department procedures.
• Requires working knowledge of insurance principles and terminology.
• Requires ability to exercise independent judgment in making decisions in accordance with applicable laws and to apply proper procedures.
• Requires ability to analyze difficult cases and render decisions concerning the denial or reinstatement of driving or vehicle registration privileges.
• Requires ability to effectively communicate both orally and in writing.
• Requires ability to deal tactfully with the public.
• Requires ability to translate and interpret for Spanish speaking customers.
• Requires ability to maintain a satisfactory working relationship with other employees.

Education and Work Experience:
Requires knowledge, skill and mental development equivalent to the completion of high school AND one (1) year responsible clerical experience dealing with laws, rules or regulations in a public or private organization.
Application Process:

• Please visit https://ilsos.applytojob.gov/apply to apply by completing the online application; you may also upload a resume or other attachments as needed.
• Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.
Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).

Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States

• Please visit https://ilsos.applytojob.gov/apply to apply by completing the online application; you may also upload a resume or other attachments as needed.
• Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.
Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).

Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.
Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.

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