Department Information

Description of Job

This Technician III position provides technical support to the Employment Services Unit in all areas of the employment process in collaboration with the multiple divisions within the Department. Position is responsible for coordinating the assessment and comparative analysis process and providing applicants with direction on the employment process. Position modifies dates on job announcements, reviews applications for residency, degree requirements, schedules panel assessments to include preparation of forms and notification to applicants, administers assessment and comparative analysis, and monitors status on various databases. Position administers assessment and comparative analysis by scheduling time and dates and scanning documents.

Job Duties include but are not limited to:

• Position provides technical support in the area of CO-Jobs/Neo Gov, Microsoft Office, Excel, Access, Word, and Power Point, in managing applicant information;
• Position obtains and/or captures information during the Selection and Job Evaluation process and reports on the status of various stages while supporting HR Analysts;
• Recommends improvements and changes to system processes to ensure quality control and staff efficiency;
• Responsible for preparing examination files, to include drafting/copying information, verifying readability of documents, adding section dividers, and filing documents into the correct sections;
• Position administers assessments and comparative analysis to include scheduling the room, sending notices, typing rosters, gathering supplies, preparing materials for panel assessment devices, providing instructions, managing the panels and boards, scanning, updating COJobs/ Neo Gov, briefing candidates for panel assessments, providing breakdown letters for candidates, generating required CO-Jobs/Neo Gov
  reports and merging new scores to current list;
• Appropriately communicates information to candidates/potential candidates;
• Position coordinates the personal services contracts by logging, tracking, and distributes accordingly ensuring reviews are completed;
• Other duties as assigned.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Requirements:
Three (3) years of *technical or **high level clerical experience. (This work experience must be clearly described, in your own words, in the work history section of your application to meet this requirement.) Any work experience less than full time will be prorated.

• Technical work is defined as skilled work in the practical application of specialized techniques, procedures, practices, or methods in order to accomplish tasks. The specialized work is a direct extension of a professional field which requires an understanding of that field, the nature of the work requires that it revert to a professional if not performed by a technician.

**High Level clerical experience includes the following: document creation, word processing; create and revise office procedures; compiling and formatting the content for program materials such as annual reports and newsletters; screening documents and supporting information to determine eligibility, authenticity, or identity; accounting for the unit's allotted funds by authorizing operating expenditures.

Ensure that the 'Work Experience" section of the application is complete and contains all relevant work experience related to the position that you are applying for. This information will be used to help determine compensation for the position. "See resume" statements cannot be accepted in lieu of the "work experience" section of the application. Additional work experience will not be accepted after the job announcement close date for compensation purposes.

• Superior customer service.
• Strong organizational skills.
• Demonstrated accuracy, thoroughness, attention to detail, and ability to monitor own work to ensure quality.
• Strong computer skills.
• Exceptional interpersonal skills including forming and maintaining productive working relationships at all levels in the organization and with other stakeholders.
• Innovative thinking and ability to recommend process improvements.
• Strong oral and written communication skills.
• Strong analytical skill and ability to readily recognize system processes and identify areas for improvement.
• Adaptability and willingness to accept special projects and new assignments as well as handling a large, varied workload.
• Eagerness to contribute to the success of the team to meet department goals.
• Work independently while taking initiative and predicting stakeholder needs.
• Ability to understand and apply rules, procedures, processes, and concepts.
• Ability to advise others.
• Proven ability to analyze information and select the best course of action.
• Ability to read and comprehend the English language.
• Ability to effectively communicate fluently in English both verbally and in writing,
• Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind.

Preferred Qualifications: (Candidates may receive higher ratings for possessing experience in the following preferred qualification criteria)

• High level clerical or technical work experience with the State of Colorado.
• Advanced knowledge and proven work experience in Google Applications (Drive, Sheets, Docs, and Forms) and Microsoft Office (Excel, Word, Power Point).
• Experience completing multiple projects simultaneously with on-going, frequent, deadlines.
• Progressive experience working in a fast-paced customer-oriented environment with a focus on delivering a high level of customer service.
• Proven experience monitoring work, checking for errors, and verifying accuracy.
• Knowledge and experience researching and compiling statistics, data measurements and preparing reliable reports in a logical and concise format.
• Process improvement experience - analyze processes, identify gaps and recommend areas for improvement.

• 
  Must be 21 years of age;
• Possess a valid driver’s license;
• Possess a high school diploma or GED;
• Have NO felony convictions, to include any actions defined in 5 U.S.C. 301; U.S.C. 509, 510; 42 U.S.C. 15601-15609. The CDOC shall not hire nor promote anyone who may have contact with an offender who has engaged in sexual abuse which includes acts, activity, and sexual behavior, in a prison or other institution as defined in 42 U.S.C. 1997; or has been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force or coercion, or if the victim did not consent or was unable to consent or refuse, or has been civilly or administratively adjudicated to have engaged in the activity described in the above paragraph. The agency shall consider any incidents of sexual harassment in determining whether to hire anyone who may have contact with offenders or residents.
• Applicants must be legally eligible to work in the United States to be appointed to this position. CDOC uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. CDOC does not sponsor non-residents of the United States.
• Successfully pass all modules of the Colorado Department of Corrections Basic Training, to include English reading comprehension, relevant competency assessments and written/practical exams in Defensive Tactics;
• Possess the physical ability to successfully complete Defensive Tactics;
  • Lift arms above head and kick as high as own waist;
  • Stabilize another person to accomplish a controlled take down;
  • Use arms, palms of hands, shins, and feet to deliver blows;
  • Withstand impact (slow speed or with a safety bag) on own body from strikes/blows;
  • Swing a baton in a striking technique;
  • Rotate body 90 degrees with feet planted for striking with foot or using a defensive tactic;
  • Get down on one or both knees and up again with multiple repetitions;
• Will be exposed to Oleoresin Capsicum during Basic Training and will be exposed while on assignment;
• Must be able to see and hear in order to observe, address and respond to potential breaches in safety and security;
• Seize, hold, control or subdue violent or assaultive persons and defend oneself or others to prevent injury;
• Demonstrate body agility, strength of all four limbs and the ability to walk and climb stairs consistently;
• Work in situations involving assaultive behavior, physical control of another person and/or restraint situations;
• Deal with individuals with a range of moods and behaviors, utilizing tactfulness and a congenial, personable manner;
• Work with people of the opposite sex, diverse racial ethnic groups, mentally ill and emotionally disturbed offenders;
• Communicate by talking, listening and/or signaling people to convey or exchange information, assignments;
• Work in an environment with fluctuating noise and temperature (hot and cold) which may include working outdoors in inclement weather and/or concrete floor/wall work settings;
• Willing and able to travel;
• Willing and able to work various shifts, days, afternoons, graveyards (nights) which includes a rotating shift schedule;
• TB (tuberculosis) screening is required of all new employees upon hire;
• Employees may be required to submit to regular serial testing and reporting for COVID-19.

Exception: Peace Officer Standards and Training (POST) certified employees are prohibited from the use of marijuana. Health care professionals must check their licensing requirements regarding marijuana use.

Supplemental Information