Apply for Outbound Sales Representative Role at AmeriCU Credit Union

United States Job Openings

AmeriCU Credit Union

Outbound Sales Representative

Rome

FULL TIME

October 16, 2024

Outbound Sales Representative

Remote Capable - ability to be remote will be based on training completion and performance.

Starting salary - $20.91 to $26.14/hour, actual rate will depend on experience.

Who Are We?

Ameri CU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.6 Billion and serving a membership base of over 160,000 members across Central New York, the United States, and beyond. For 74+ years we have been committed to our members, our employees, and our communities. In 2024 we were once again recognized as one of the Best Companies to Work for in New York State, and most recently Ameri CU has once again been recognized as one of the Best Credit Union’s in America by Forbes.

The Position:

Ameri CU Credit Union is in search of an Outbound Sales Representative who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. As an Outbound Sales Representative you will:

Serve members and support the sales process by conducting follow-up inquiries.

Manage and expand relationships with members by providing professional and quality member service and sales that meets or exceeds member expectations.

Demonstrate clear verbal and written communication via; telephone, email, chat, and/or video chat.

What You’ll Do:

As a Outbound Sales Representative your primary responsibilities will include:

Contact selected members after targeted Sales/Marketing campaigns to gauge interest and answer questions.
Build sustainable relationships and engage members by providing a superior level of service and support.
Review member’s credit report to look for possible refinance opportunities from other financial institutions.
Utilize prepared scripts to overcome objections and persuade sales. Provide product demos, as needed.
Through discussion, discover opportunities to offer other Ameri CU products and services.
Establish a rapport with the member and maintain a professional demeanor at all times.
Maintain knowledge of and adhere to all applicable compliance/operational risk controls in accordance with credit union or regulatory standards and policies, with particular attention to the Bank Secrecy Act, (BSC) and the SAFE Act.
. Maintain member database by entering information in “Core and CRM” systems.
Share best practices with teammates as requested to assist with meeting department sales goals.

Come grow with us!

Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits:

Competitive rates on our Medical, Dental and Vision plans

Generous contribution to your Health Savings Account, if you choose to enroll in one of Ameri CU’s High Deductible Health plans

Paid Holidays

Paid Time off

Employee Appreciation Events

401(k) Matching after 1 year of employment

Employee Assistance Program

Tuition Reimbursement for Full-time employees after 1 year of employment

Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees

Enhanced Short Term Disability – at no cost to you!

Get to know us more by clinking on the links below. See why YOU should choose Ameri CU!

https://www.americu.org/in-our-community/

https://www.americu.org/why-americu/

We regret to inform you that this job opportunity is no longer available as it has expired

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