United States Job Openings

El Camino Health
Patient Service Representative - FT - Days - Imaging - Administration
Mountain View
FULL TIME
October 16, 2024
Scheduling: Performs appointment scheduling, registration and customer service duties; answers incoming phone calls, makes appointments, monitors access issues with provider schedules that affect patient satisfaction, and communicates issues to Supervisor. Ensures schedules are appropriate use of clinical resources. Follows established parameters to ensure procedures, treatments, test, are scheduled with the required amount of time and effectively utilize resources.
Two (2) years medical office or medical insurance experience
Demonstrates clear, courteous and pleasant communication skills with appropriate usage of grammar, pronunciation and tone
Excellent customer service skills
High level of self-motivation and goal oriented with the ability to multitask
Team oriented
Positive, open-minded, and focused on continuous improvement
Ability to learn new processes, procedures and software programs quickly, while demonstrating attention to detail and accuracy
Analytical and problem solving skills
Proficiency with Microsoft Office and comfort with navigating multiple applications simultaneously
Able to type 25 words per minute
Scheduling or hospital registration experience preferred
Experience in government and commercial insurance program, Third Party Payor, Medicare, Medi Cal, and other regulatory knowledge a plus.
El Camino Health seeks and values a diverse workforce. The organization is an equal opportunity employer and makes employment decisions on the basis of qualifications and competencies. El Camino Health prohibits discrimination in employment based on race, ancestry, national origin, color, sex, sexual orientation, gender identity, religion, disability, marital status, age, medical condition or any other status protected by law. In addition to state and federal law, El Camino Health also follows all applicable fair and equitable employment policies from the County of Santa Clara.
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