City of Phoenix

Police Records Clerk - Alarm Detail Unit

Phoenix

FULL TIME

October 24, 2024

Job ID
56065
Location
Office & Clerical
Full/Part Time
Full-Time
Regular/Temporary
Regular

ABOUT THIS POSITION

Are you ready to make a difference in your community and Rise to Serve? Join us in making a positive impact to ensure safety, uphold justice and become a proud member of the Phoenix Police Department family! We're seeking dedicated individuals to join our elite Police department, where excellence, integrity, and community engagement are at the forefront of our mission. We are actively seeking community focused individuals to partner with us and apply and become a Police Recruit for Phoenix, Arizona, the 5th largest city in the United States.
The Phoenix Police Department seeks multiple Police Records Clerks to fill positions within the Alarm Detail Unit. The Police Records Clerks responsibilities include assisting the public with the requirements of the Phoenix City Code on Alarm Systems by processing permit and renewal applications, notifying alarm users of false alarm activations, processing letter extracts, and processing payments. This position requires accurate data entry, must be able to understand and interpret the Phoenix City Code and communicate information to citizens and alarm companies. The Police Records Clerk works closely with the alarm industry to help reduce the number of false alarm activations in the City of Phoenix.
IDEAL CANDIDATE
  • Possess strong customer service skills when handling potentially difficult circumstances.
  • Demonstrate the ability to follow verbal and written instructions.
  • Demonstrate good judgment and responsible behavior.

SALARY

Pay Range: $20.51 to $33.41 per hour.
Hiring Range: $20.51 to $24.93 per hour.
Pay Range Explanation:
  • Pay range is the entire compensation range for the position classification.
  • Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
BENEFITS

A comprehensive benefits package is offered which includes:
Traditional pension with employer and employee contributions,
  • for more details: Pension Information
  • 401(a) and 457 plans with employer contributions
  • Choice of generous medical HMO, PPO, or HSA/HDHP plans
  • Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
  • Wellness incentive of up to $720 annually
  • Dental, vision, and life insurance options
  • Employer paid long-term disability
  • Free Bus/light rail pass
  • Tuition reimbursement program up to $6,500 per year
  • Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
  • Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
  • Federal Student Loan Forgiveness offered through Savi
For more details, visit: Unit 003 Benefits
MINIMUM QUALIFICATIONS
  • One year of clerical experience.
  • Other combinations of experience and education that meet the minimum requirements may be substituted.
  • The City job description can be found here.
  • All finalists for positions are subject to a criminal background check applicable to the department or position.
  • Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
  • For information regarding pre-screening and driving positions,
  • .
  • Positions in the Police Department must meet the background standards that are appropriate to non-sworn positions. The general factors for disqualification are listed here.


PREFERRED QUALIFICATIONS

The minimum qualifications listed above, plus:
  • Standing or sitting for extended periods of time.
  • Experience providing customer service in a fast-paced environment over the phone and in person.
  • Experience with electronic cashier systems.
  • Experience processing, maintaining, and auditing confidential documentation.
  • Experience using Microsoft Office.
  • Experience in general computer use such as email, using the internet for research purposes, and data entry.


RECRUITMENT DATES

Recruitment closes November 7, 2024. All materials must be received by 11:59 p.m. on this date.
This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.
HOW TO APPLY

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.
WE ARE HERE TO HELP
  • Job interviews may be held by video or audio conference.
  • If you are in need of computer resources,
  • for free options.
  • Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance.
  • for more information.
  • Explore other Employment Opportunities with the City of Phoenix.
  • Subscribe to receive e-mail notifications about new employment opportunities.
  • If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700.
REFERENCE

Police Records Clk, JC:01210, ID# 55065, 10/24/2024, USM, MMN, Benefits:003
Building the Phoenix of tomorrow.
#Do Work That Makes Phoenix Work
City of Phoenix is an equal opportunity employer. Ameri Corps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.
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