Site Manager

Functional area: Management

Country: United States

City: San Antonio

Company name: Atlas Copco Tools & Assembly Systems LLC

Date of posting: Oct 9, 2024

The Company
For over 150 years, Atlas Copco has been the Home of Industrial Ideas, with sustainability at the forefront of everything we do. As an industrial technology company, our ideas and technology empower our customers to grow and drive society forward. Atlas Copco innovates to develop products, services and solutions that are key to our customers' success, both today and tomorrow. This is how we play a part in transforming the future, while living a culture that encourages diversity of the mind and invites all voices to the table.

The Role
Technology and innovation are at the core of modern society. Imagine using your expertise to shape the future in which you want to live? If you are you an innovative leader who thrives on continuous improvement, working with next-gen technologies, industry leading customers, and driving highly functional teams, then we could be a perfect match.

The Site Manager will play a critical role in the innovative transformation journey while working within a customer manufacturing facility. We aim to create and protect customer value by working directly on-site, enabling us to achieve our vision to be first in mind and first in choice as a solutions provider.

In this influential role, you’ll have the freedom to shape service operations at our embedded Tool Management Center (TMC), driving strategic goals with individual creativity. You’ll inspire and coach a dedicated team of technical professionals, fostering a collaborative environment where innovative ideas and problem-solving are celebrated. Your leadership will resonate across all levels of our organization and with our customers, ensuring we deliver exceptional value and an outstanding customer experience. This is the perfect role for someone who loves turning challenges into opportunities and is eager to realize a culture of continuous improvement while achieving operational excellence.

Key Responsibilities:
Contract, Budget, and KPI Management:

• Oversee proactive service agreements, ensuring execution of scope and clear communication.
• Collaborate with sales and departments as needed to address customer issues.
• Manage budgets and financial targets, proactively addressing issues as they arise.
• Track and manage internal and customer KPIs, resolving any performance obstacles.
• Prepare and present KPI reports on various metrics such as capacity planning, delivery, turnaround time, quality, and labor costs to customer management teams.

Operational and Team Leadership:

• Develop and manage your team to optimize labor costs, improve employee satisfaction, and ensure alignment with financial KPIs. Effectively allocate workloads to maximize productivity while ensuring a superior employee experience.
• Collaborate with product and service sales teams and distributor partners (if applicable) to ensure excellent customer service and product performance.
• Serve as Atlas Copco’s on-site ambassador, maintaining adherence to company policies and fostering positive customer relationships.

Continuous Improvement and Value Optimization:

• Implement process improvements and efficiency gains to achieve operational excellence while delivering a superior customer experience.
• Effectively communicate the total cost value benefit of services to customers.
• Ensure operational consistency through best practices and precise analytics.

You will work daily within our customer’s, Navistar, San Antonio, TX facility, reporting directly to the TMC Regional Team Leader.

What We Expect of You:

• A 2- or 4-year degree in a technical or management discipline with 5+ years of supervisor experience and a demonstrated record of team leadership
• Strong skills in budget management, KPI achievement, and process optimization
• Thorough understanding of manufacturing and industrial production preferred
• Ability to develop functional teams while creating and protecting value to customers
• Demonstrated ability to coach leadership and employees
• Experience with manufacturing future technologies and IT technologies a plus
• Occasional travel as needed for training/development (up to 10-15%, as needed)

What You Can Expect From Us:

• Growth opportunities for personal and professional development
• World-class company benefits
  • Medical, Dental, Vision, Life and more benefits
  • Short & Long Term Disability
  • 401(k) up to 6% company match
  • 15 days+ of paid time off
  • Substantial paid company holiday package
  • Gym, Education, and Health Reimbursements
  • Paid Maternity & Paternity Leave
  • Much more!
• Comprehensive training program
• An exciting and rewarding company culture

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued, and we share a deep sense of purpose and belonging.
Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: acnacareers.hr@us.atlascopco.com or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case basis.

We’re ready for you. What are you waiting for?

Start a journey of endless opportunities
At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology and great ideas enable us to innovate for the future.
We believe that passionate people make it happen. You are a brand ambassador and our face towards our customers. With us you drive your own professional journey and you are empowered to act.
We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins – Join us at the Home of Industrial Ideas.

#AIT