United States Job Openings

U.S. Department of Justice

Supervisory Industry Operations Investigator (Division Operations Officer)

Charlotte

FULL TIME

September 7, 2024

Summary

ATF is a law enforcement agency in the U.S. Department of Justice that protects our communities from violent criminals/criminal organizations, illegal use/trafficking of firearms, illegal use/storage of explosives, acts of arson/bombings, acts of terrorism, and illegal diversion of alcohol/tobacco products. We partner with communities, industries, law enforcement, and public safety agencies to safeguard the public through information sharing, training, research, & technology. Visit www.atf.gov

This job is open to
Career transition (CTAP, ICTAP, RPL)

Federal employees who meet the definition of a "surplus" or "displaced" employee.

Internal to an agency

Current federal employees of this agency.

Clarification from the agency

Applications will be accepted from internal employees only of the Bureau of Alcohol, Tobacco, Firearms and Explosives serving under a career or career conditional appointment in the competitive service. Applications will also be accepted from CTAP eligibles. Travel and relocation expenses are authorized and will be paid.

Duties

This position is located in the Office of Field Operations, Charlotte Field Division in Charlotte, North Carolina.

The division operations officer (DOO) is responsible for planning, directing, and monitoring the functions of the division office. The position has responsibility for directing a staff involved in the planning, management, and evaluation of activities in the division. The DOO serves as the principal liaison between HQ or field division personnel with either the Special Agent in Charge (SAC), Director of Industry Operations (DIO) or the Assistant Special Agent(s) in charge (ASACs), other components of ATF, and other Government agencies in matters relating to the division's operational activities and its administrative programs.

Typical duties will include:
Develops and evaluates procedures or policies, determines the need for and formulates overall plans for special programs, and directs their implementation.
Prepares and submits reports and other factual information concerning the effectiveness of existing policies, programs, and procedures, and keeps the managers apprised of the results of projects, studies, and surveys conducted by the division office.
Reviews and evaluates the projects and comprehensive reports submitted by subordinate personnel.
Represents the division in developing formal and informal agreements with other law enforcement and regulatory agencies concerning joint operations, reporting procedures, sharing of resources, etc.
Plans, develops, and executes a program relating to division operational reviews. These reviews involve visits to each office by the incumbent and/or subordinate operations officers to determine whether operational procedures, organizational structure, etc., are in accordance with established policies.

Requirements
Conditions of Employment

The time-in-grade requirement must be met by the closing date of this announcement. The qualification requirements listed below must be met by the closing date of the announcement.

Key Requirements:
Pass drug screening and subject to random drug test.
Time in Grade requirement must be met by the closing date of the vacancy.
May be required to serve a 1-year probationary period.
Required to sign a mobility agreement as a condition of employment.
Physical demands: must be able to lift up to 55 lbs.
May be required to submit a financial disclosure.

Qualifications

To qualify for GS-14 candidates must also have at least one year of specialized experience equivalent to the next lower grade level GS-13.

Specialized experience is demonstrated experience, which has equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of this position. Experience must be in the normal line of progression or must be related to the work of the position advertised and must be reflected in resume. Specialized Experience that a candidate must have include:

Evaluating the effectiveness and efficiency of division programs, developing and evaluating procedures or policies; AND
Tracking and analyzing funds allocations, preparing budget reports for State and local overtime expenditures; AND
Initiating, planning, and directing studies, surveys, operational reviews, and other projects; AND
Preparing and submitting reports and other factual information for the effectiveness of existing policies, programs, and procedures.

Please do not cut and paste the position description, specialized experience, or occupational assessment questionnaire from this announcement into your resume, as this will not be considered a demonstration of your qualifications for this position.

The Career Transition Assistance Plan (CTAP) provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and (for scored examining) score 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at: https://www.usajobs.gov//working-in-government/unique-hiring-paths/federal-employees/career-transition/

Additional information

EEO Statement: The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, status as a parent, genetic information, disability, age, membership or non-membership in an employee organization, or on the basis of personal favoritism. If you believe you have been subjected to discrimination, you must contact the ATF EEO office within 45 calendar days of when the alleged harm occurred at 202-648-8760 or eeointakemailbox@atf.gov. Please see DOJ Equal Employment Opportunity (EEO) Policy.

DIVERSITY Statement: "As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service."

Reasonable Accommodation: ATF provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the job application and hiring process, and you meet the eligibility requirements listed above, please notify the human resources specialist listed on the vacancy announcement, or contact the ATF's Office of Equal Employment Opportunity at (202) 648-8760 or send an email to reasonableaccommodations@atf.gov. The decision on granting a reasonable accommodation is handled on a case-by-case basis.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you receive the link after the close of the announcement. To determine if you need RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.

"Federal Regulations state no ATF employee, his/her spouse, or his/her minor child shall have, directly or indirectly, any financial interest, including compensated employment, stock, or proprietary interest in the alcohol, tobacco, firearms or explosives industries. You should be aware that you may be asked to relinquish any ownership of or interests in the alcohol, tobacco, firearms or explosives industries before a determination can be made whether access to ATF information, information technology systems, and/or facilities can be authorized."

Additional vacancies may be filled from this vacancy announcement.

A one year probationary period is required for new supervisors and managers.

Benefits
How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the online assessment questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration. The assessment questionnaire is designed to measure your ability in the following competencies:

Technical Competence
Compliance
Planning and Evaluating
Leadership

To preview the Assessment Questionnaire, click https://apply.usastaffing.gov/View Questionnaire/12493981

Required Documents

ALL APPLICANTS: You must submit a detailed resume containing the following pieces of information for each job entry listed in your employment history:
Official position title;
Employer name and contact information;
Start and end dates (including month and year);
The number of hours worked per week (or indicate full-time). Permanent and Volunteered
Your Pay Plan/series/grade and step and a detailed list of duties & accomplishments
Showing relative permanent and volunteer work experience, education, and training. Your resume serves as the basis for qualification determinations and must support your answers to the completed online assessment questions.
SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):
Most recent SF-50 if you are a current or former Federal employee
An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.

Examples of appropriate SF-50's include:
Within grade increases at the highest grade held; or
Promotions with an effective date more than one year old; or
SF-50's at the highest grade held with an effective date more than one year old.
Veterans' preference documentation (Member Copy 4 of DD-214, Revised October 2013 SF-15 https://www.opm.gov/forms/pdf_fill/sf15.pdf and VA letter, if applicable. NOTE: The revised October 2013 SF-15 is the latest copy and all others are not usable.
CTAP/ICTAP documentation, if applicable.

All required materials must be uploaded using the supporting documentation instructions described in the announcement. Prior to selection, the candidate may be required to provide an original copy of any supporting/validating documentation as well as other documentation to verify eligibility.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Please read the entire announcement and all instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section. You must submit a complete application package by 11:59 PM (ET) on 09/25/2024 to be considered. The application process is as follows:

To begin the application process, click the Apply Online button.
Answer the questions presented in the application and attach all necessary supporting documentation.
Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder.
If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements
Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found in your USAJOBS account under the Track this application link for the corresponding application.

To update your application, including supporting documentation, at any time during the announcement open period return to your USAJOBS account. There you will find a record of your application, the application status, and an option to Edit My Application. This option will no longer be available once the announcement is closed.

To verify the status of your application both during and after the announcement open period, log into your USAJOBS account. Your applications will appear on the Welcome page. Navigate to the job application and click Track this application to view your application status. The link will take you to the hiring agency application system, which has the most up-to-date status of your application. There you can review any notifications sent to you related to this application, including the invitation to take the USA Hire assessment. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means click here.

Your complete online application and any required supplemental documentation (e.g. SF-50, CTAP and performance rating) must be received by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.

Requests for extensions will not be granted. Paper applications submitted without prior approval from the agency point of contact may be handled as incomplete. IMPORTANT INFORMATION: If your contact information changes after the closing date of this vacancy announcement, update your profile information in MYUSAJOBS as well as contact the Human Resources Specialist listed on this vacancy announcement to ensure you can be contacted throughout the selection process.

Agency contact information
Camille Gunter
Phone
202-648-8631
Email
camille.gunter@atf.gov
Address
Office of Field Operation
99 New York, NE
Washington, DC 20226
US

Next steps

Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Rehabilitation Act of 1973 as amended.

Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.

After the vacancy closes, the Human Resources Office will use the application package to automatically rate, rank and certify candidates. You can check the status of your application anytime by accessing the USAJOBS online application system at http://www.usajobs.gov. You will need to provide your USAJOBS User ID and Password to access the Track your Online Job Application feature. You may also click on the link provided to access additional information on USAJobs System. All applicants will be notified at four (4) stages in the hiring process.

Upon receipt of your application
After your qualifications have been assessed
Whether or not you've been referred to the Selecting official
Whether or not you've been selected for the position.

This position will require an interview before the Merit Promotion Board (MPB). If you are contacted for an interview you will be provided specific instructions on that process.
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