Non-Exempt Friday, Holidays - Every Third Holiday, Sunday, Thursday, Wednesday Su 7a-1p; We/Th/Fr 8a-2p 1 - Day Shift, 8 Hours (United States of America) 24 99940 - 5949 Telephone Operators

• Answers phones and routes incoming calls to appropriate offices or personnel; Dispatch emergency Code calls to clinical personnel.
• Processes paperwork in an efficient manner according to set procedures. This includes proper filing and distribution of clinical on-call schedules and wireless devices.
• Complies with established departmental policies, procedures and objectives.

• Attends variety of meetings, conferences, seminars as required or directed.
• Demonstrates use of Quality Improvement in daily operations.

• High school diploma or equivalent.

• Medical Terminology certified or equivalent experience.

• Must have knowledge and experience with MS Office products (specifically EXCEL).
• Must have accurate keyboarding skills.
• Good verbal and written communication skills to include proper vocabulary, spelling, grammar and sentence structure.
• Good customer service skills.
• Must be able to work all shifts, weekends, and holidays as required.

• Previous operator/switchboard and customer service experience.