Description and Functions

• Competitive wages
• Generous leave accruals that begin immediately; including 9 paid holidays
• Public Student Loan Forgiveness Program (PSLF)
• Health, Dental, and Life insurance plans with 82% employer match
• Retirement Pension with 14% employer match
• Professional Development

• 
  Accurately and efficiently process claims for Workers’ Compensation benefits, ensuring compliance with state and federal regulations.
• 
  Review and assess the eligibility of claimants based on established criteria and guidelines.
• Provide timely and accurate information to claimants regarding their benefits, addressing inquiries and concerns professionally.
• Maintain meticulous records of claims, ensuring all necessary documentation is completed and filed appropriately. Generate reports as needed.
• Stay up-to-date with relevant laws, regulations, and policies governing Workers’ Compensation benefits to ensure compliance.
• Handle disputes and appeals related to benefit claims, working to find fair and equitable resolutions.
• Work closely with other departmental staff to ensure seamless service delivery and adherence to departmental goals.
• Participate in ongoing training and professional development opportunities to enhance skills and knowledge related to claims processing.

Qualifications

PREFERENCES:

Preference may be given to those with Claims Management and/or Claims Service experience.
Preference may be given to those with Customer Service experience.
Preference may be given to those with a Bachelor's degree in Management and/or Social Services and Psychology.

KNOWLEDGE:

• 
  Knowledge of customer service standards.
• Knowledge of case management practices to determine needs, create reasonable plans, and follow clients through successful program completion.
• Ability to actively listen to others in order to foster a positive exchange of information and provide solutions according to policy.

MINIMUM QUALIFICATIONS:

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

• This position takes place in an average work environment.
• Some travel may be required.

NOTES:

• FLSA: Non-exempt
• The Wyoming Department of Workforce Services (DWS) uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
• Former State of Wyoming employees, who are rehired within 31 days from their previous employment, will be required to reimburse the State of Wyoming for all Vacation and Sick leave compensation received upon separation.
• For the Veteran's preference consideration, supporting documentation must accompany your application.
• Offers of employment will be contingent upon the successful completion of a background check.

Supplemental Information

053-Department of Workforce Services - Administration - Workers' Safety & Compensation

Click here to view the State of Wyoming Classification and Pay Structure.

URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

Working for the State of Wyoming provides employees with a range of valuable benefits and offers a fulfilling career path. Employees enjoy comprehensive healthcare coverage, including medical, dental, and vision plans, ensuring their well-being and that of their families. Additionally, the state offers multiple retirement plans, which provide financial security and stability for employees once their career in public services comes to an end. the state recognizes the importance of personal time and offers generous paid time off and flexible arrangements, allowing employees to recharge, take care of personal matters, and maintain a healthy work-life integration.

There are many benefits to living and working in Wyoming. Beautiful country with wide-open spaces, clean air, great recreational activities, and no State income tax to mention a few!

Click here to learn more!