<Job Responsibilities>

• Provide customer service at the professional level
• Provide necessary information available upon the request of customers/ instruction by the supervisor
• Demonstrate financial products and financial services as deemed necessary by clients and management
• Make outgoing customer calls or cold calls to schedule appointments and meetings
• Make financial product knowledge readily available to self and colleagues through various resources
• Demonstrate superior time management and meet project deadlines
• Create information materials and presentations to business partners, clients, and investors, for business development in Japanese
• Together with management, set marketing schedules and coordinate with colleagues, business partners, investors, banks, media representatives, and other professionals to implement business strategies across multiple channels
• Together with management, develop marketing strategies and approach for various financial products and financial services, such as Mezzanine Fund, Real Estate Fund, and Private Equity Fund
• Together with management, deal with questions and requests from domestic and foreign clients, including but not limited to Japanese investors, about financial products and financial services benefits
• Meet sales marketing team goals, analyze trends, data, demographics, and other information that can potentially improve marketing and sales performance for fund-raising from domestic and foreign investors
• Create and present regular marketing reports or business memos for managers and executives in Japanese
• Conduct business reviews to ensure clients are satisfied with financial products and services
• Achieve client relationship targets and KPIs as set by management
• Research potential target industries trends and patterns, business partners, and clients
• Study competition/competitors to find new ways to acquire new clients and retain existing clients
• Collaborate with internal and external teams to address clients’ needs
• Maintain excellent relationships with clients through superior customer services
• Act as point of contact for complaints and tries to resolve issues as appropriate
• Build clients’ confidence in the company’s vision to deliver stakeholders’ value
• Translate documents from Vietnamese into Japanese when necessary
• Prepare and disseminate correspondence, memos, and forms in Japanese
• Answer phone calls and redirect them when necessary in Japanese

<Necessary Skill / Experience >

• Gender: Female only
• Age: 22 - 28
• Education: Bachelor or Master
• Language: Japanese - Business Level (N1) and English - Business Level (TOEIC800) or higher
• Experience: Working experience is not required but is needed as below.
• 1. Fresher, graduated from a top university in Vietnam and has Fluent Japanese skill
• 2. Having study abroad experience at Japanese University
• <Personality>
• Well-intentioned and kind-hearted person.
• Able to work on a wide range of tasks in a start-up company.

Job Type: Full-time
Pay: 12,000,000₫ - 23,000,000₫ per month
Application Deadline: 2024/11/10