Vietnam Job Openings
RGF HR AGENT VIETNAM CO., LTD.
113116 - Japanese Speaking - IT Engineer - IT Service
FULL TIME
November 19, 2024
- Understand customers' business environments and issues, and organize customer issues based on the information we have collected.
- Understand the technical requirements and needs of customers, and propose optimal solutions.
- Design and make technical documents for proposals to submit to customers.
- Collaborate with the sales team to support sales activities from a technical perspective.
- Follow up, manage project progress, and take prompt action to ensure it is on schedule, and meets customer demand.
- Solve the trouble that occurs while the projects are in process (if any) by cooperating with other colleagues in the team.
- Install software for IT equipment such as Application software for PC and software for Servers.
- Install driver for hardware such as Printer, USB…
- Config for WAN and security equipment such as Router, Firewall…
- Deliver equipment to customers at the schedule assigned by managers.
- Take responsibility for the technical of the whole project even after it is finished.
- Keep up-to-date with the latest technology trends and product knowledge to provide the best solutions to customers.
- Maintain and develop a close, good relationship with customers for long-term business opportunities.
- Make troubleshooting for customers if any.
- Give IT consult to customer if requested.
- Support for customers after sales in case of trouble or warranty.
- Make reports:
- Make Service Report as Standard of the company's service.
- Make reports of a project on the process and on schedule.
- Make reports of new plans and strategy (if any)
- Make reports of trouble and solutions.
- Age: Any
- Gender: Any
- Education: Bachelor's Degree, major in IT is highly preferable
- Language: Japanese - Business Level (Equivalent to N2 or more) and English - Conversational Level
- Experience:
- Having 3 years of working experience in the IT field.
- Having at least one of the below requirements:
- Good IT skills and knowledge of PC and Server (Windows OS is the main, Linux is a plus)
- Good IT skills and knowledge of Network Equipment (Router, Switch, Firewall, etc)
- Other Optional Skills and Knowledge:
- **1) PABX (PBX)
- 2) Access Control
- 3) Security Camera
- 4) Cabling (LAN/Tel)
- 5) Power (Electricity)
- 6) Virtualization, Cloud, SDWan
- 7) Operation Work (Monitoring, helpdesk, etc)
- 8) IP-VPN and Internet VPN
- 9) WAN design including Leased line, MPLS, etc
- Personalities:
- Punctual, reliable, supportive, hardworking
- Good communication skills, negotiation skills, and problem-solving skills.
- Willing to learn
Pay: 30,000,000₫ per month
Application Deadline: 2024/12/20
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