Provide a focus for leadership in Vietnam working effectively within a matrix management structure and collaborating effectively with functional managers working in different departments across the business. Under the direction of the Commercial Director - Partnerships, personally lead, train, mentor, develop and motivate the Partnership team and develop and implement sales strategies, to achieve partnership revenue targets and desired partner profile and work in close ongoing coordination with Retail Sales and Support.
Responsibilities
Partnership sales leadership
1. Develop and execute sales and new business acquisition strategies to achieve financial targets and expand our partner base in Vietnam in line with objectives
2. Collaborate across the wider sales function in Vietnam to ensure an integrated sales and marketing approach that consistently supports the brand and maximises productivity
3. On an ongoing basis, effectively communicate the sales strategy across the wider [country / region] team to obtain strong buy-in and understanding
4. Lead, mentor, and motivate the Partnership team, setting clear goals and expectations, and implementing training and development to address identified learning needs
5. Use key performance indicators (KPIs) to track, monitor and report on Partnership team performance
6. Manage the recruitment and training of partnership sales staff and ensure that the department is appropriately resourced to deal with fluctuations in volumes
7. Maintain professional and market knowledge and use client insight to identify key issues in the customer environment, identify potential new markets and increase market share
8. Supercharge existing partnerships, optimising our relationships and driving efficiencies 9. Build relationships with senior level client contacts to generate leads and secure business
10. In conjunction with the Commercial Director - Partnerships, source and manage existing and new distribution partners (IBs, affiliates, white labels)
11. Develop and onboard own and the team’s institutional, fund manager, IB, broker, and affiliate partnerships
12. Manage partnership contract negotiations, renewals and renegotiations to achieve successful commercial outcomes whilst maintaining longevity of relationships
13. Build close working relationships with the Marketing, Technology and Operations teams to ensure that we can quickly launch and optimise partnerships effectively
14. Work closely with Marketing locally and globally to implement new distribution channels as agreed and to create compelling promotional materials and campaigns that underpin the brand
15. Ensure core standards and protocols for engagement and fulfilment of sales / partnership strategies are delivered consistently by the partnerships team
16. Ensure CRM data is accurate and in line with standard requirements
17. Ensure compliance with regulatory requirements including data protection
18. Ensure compliance with operational procedures and internal authorisation requirements
19. Ensure business practices are in line with our Values and protect our reputation
Represent the company in negotiations with suppliers and determine project delivery requirements in line with agreed commercial and legal parameters
21. Oversee the budget for the department and ensure efficient resource allocation
22. Represent the company at industry events, trade shows and networking events to promote our brand
Senior site leadership
1. Provide regular input to functional managers on people and operational issues
2. Collaborate effectively with all functional managers across the business to ensure an integrated approach to delivery and effective coordination of country-based activities and people management
3. Help promote a positive culture of high performance in line with our Values and create a sense of community for everyone in the office
4. Liaise with and provide regular feedback to functional managers to support management of performance, attendance, conduct, and wellbeing of dotted-line reporting colleagues
5. Work with the Head of People to create resource plans for Vietnam
6. Support welcoming and onboarding of new joiners in Vietnam
7. Support and, where appropriate, participate in recruitment and assessment processes for dotted-line reporting roles
8. Work with the People team to promote employee engagement and wellbeing activities and encourage participation in local team events
9. Represent the company in Vietnam with regulators, government agencies and other institutions and sign contracts with local service providers as provided in the Delegation of Authority Policy
10. Represent Vietnam and Partnerships in the global Senior Leadership Team (SLT)
Success Criteria

• Achievement of sales and revenue targets
• Achievement of growth targets in desired markets / client profile
• Customer satisfaction results (including NPS)
• Employee engagement survey results (direct team and site)
• Regulatory and legal compliance • Quality and accuracy of CRM data and reporting
• Delivery of innovative products and services so the industry looks to us to lead the way
• Positive and productive relationships with Marketing to achieve joint goals
• Effective relationships built and maintained with customers, colleagues, suppliers and third parties
• Positive and commercially sound relationships with existing and new partners

Skills and Attitudes

• In depth knowledge of business development and acquisition strategies
• Ability to communicate, present and influence all levels including executive and C-level
• Commercially astute and in touch with competitive issues and the sector landscape
• Financially astute and highly numerate with ability to construct and interpret MI
• Strong business acumen and bottom-line oriented
• Highly results-focused
• High integrity
• Tenacious and resilient
• Excellent leadership skills delivered in line with company Values
• Personal credibility and gravitas
• Strong influencing skills based on positive relationships
• Naturally collaborative style with a solutions focus
• Able to work constructively within a matrix structure where influence derives from effective collaboration rather than formal authority
• Negotiation skills with a win/win attitude
• Strong analytical and problem-solving abilities
• Excellent listening skills
• Excellent verbal and written communication skills (in English)
• Excellent presenting skills (in English)
• Proficient in using CRM software and other sales tools
• Astute as to what can make a successful commercial partnership
• Stakeholder management
• Knowledge of contracts and binding agreements
• Knowledge of commercial terms and how to construct them for mutual advantage

Experience and Qualifications

• Strong commercial acumen in an overall commercial/business function
• Good general management experience with exposure to a range of functions and disciplines
• Deep experience of operating within a high-growth environment
• Experience of strategic planning coupled with real hands-on delivery skills that have underpinned high growth businesses in the past
• Proven delivery in senior sales management or executive roles, meeting or exceeding targets
• Typically a minimum of 3 years’ experience at senior management level
• Ongoing management and extension of partner relationships to drive higher performance and financial benefit
• Track record in using analytics to make decisions, especially market data and consumer-driven insight
• Proven ability to drive the sales process from plan to close
• Proven ability to position products against competitors
• Well-established and well-connected in relevant industry sector
• BA/BSc degree or equivalent

Job Type: Full-time
Pay: From 127,000,000₫ per month
Application Question(s):

• Do you have min. 5 years of experience heading brokerage company in Vietnam?

Willingness to travel:

• 50% (Preferred)