Giới thiệu:
Ouji (Vietnam) Company Limited proudly stands as a vital part of the Whealthfields Group, contributing significantly to the development of the paper and packaging industry in Vietnam. Established with a commitment to quality and sustainability, OUJI Vietnam specializes in producing high-quality paper products that meet international standards. Our state-of-the-art facilities and dedicated workforce enable us to deliver innovative solutions tailored to our customers’ needs. We are committed to en
JOB DESCRIPTION
1.Customer Support

• Respond promptly to customer inquiries regarding products, orders, shipping, and returns on Shopee, Lazada, Tiki and Tik Tok platforms
• Resolve customer issues efficiently and professionally
• Maintain high levels of customer satisfaction through effective communication.

2.Operations Support

• Perform daily operational checks, including updating orders, tracking deliveries, and managing inventory
• Monitor orders to identify and address those approaching or exceeding delivery deadlines, including returns.
• Maintain accurate and up-to-date product information, images, pricing, and descriptions across all platforms
• Ensure consistency of product data across multiple e-commerce channels.
• Generate regular reports as per company requirements.

3.Data Analysis

• Monitor and analyse sales performance metrics, product trends, and other relevant indicators.
• Propose data-driven improvements to enhance overall e-commerce performance.

REQUIREMENTS

• Preferred: Experience with or knowledge of at least one e-commerce platform such as Shopee, Lazada, Tik Tok, or Tiki.
• Customer service and data analysis experience is a plus.
• Demonstrated ability to work hard, maintain an open mind, and willingness to adapt, try new approaches, and learn continuously
• Strong capacity for both independent work and effective teamwork.
• Must be available for full-time, on-site work (remote or part-time arrangements not available for this position)
• Candidates who can communicate in English and start working immediately will be given priority consideration.

BENEFITS

• Salary from 10 - 13 million VND gross (negotiable based on experience). Full social insurance during probation.
• Monthly phone allowance: VND. Laptop provided.
• Join a dynamic – young team in a global company.
• Working hours: Mon-Sat, 9 AM to 6 PM (On Saturdays, employees work from home but should come to the office if needed)

Địa điểm làm việc: TPHCM
Lương: 11000K - 13000K VND một tháng
Loại hình công việc: Thỏa thuận thời gian

Yêu cầu:
Quyền lợi: Bảo Hiểm Y Tế, Chăm Sóc Sức Khỏe, Cơ Hội Phát Triển
Hạn nộp: 2024-12-21
Kinh nghiệm: 1 - 2 năm
Bằng cấp: Trung cấp
Lĩnh vực: Bán hàng, Kinh Doanh -Sales/ Bán hàng,Tư vấn - CSKH;Truyền thông/ Media -Giải trí/ Nghệ thuật,Giải trí/ Nghệ thuật
Số lượng cần tuyển: 1
Giới tính: Không yêu cầu