Vietnam Job Openings

DHL

IT Helpdesk Intern (HCMC)

FULL TIME

October 15, 2024

1/ Main Responsibilities:
  • Maintain the IT incidents and request queue in IT service management (ITSM) system (Service Now)
  • Perform desktop support (both hardware and authorized software) tasks as required
  • Set up personal computers/ laptops (both hardware and authorized software) as required
  • Support IT Dept to contact with service providers to maintenance IT equipments
  • Escalate complex problems to IT Manager if any

2/ Requirements:
  • COMPULSORY: Final-year student (NOT fresh graduated and still be student for at least 4 months) who can work full-time from Monday to Friday for 6 months, 1-2 off-sessions per week for the study is acceptable. Candidates can work 5 days per week during 6 months is preferable
  • Background with Information Technology is preferable
  • Good attitude, hard-working, willing to learn
  • Good at English skills (both speaking & writing)

3/ Working Location:
DHL Global Forwarding (Vietnam) Corporation - Head Office - 11th Floor, e Town2 Building, 364 Cong Hoa Street, Tan Binh District, Ho Chi Minh City, Vietnam

Why join DHL Global Forwarding?

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.

Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.

As the world’s leading logistics’ company, DHL offers a wide range of interesting job challenges and opportunities in our different divisions around the globe. Our performance management system supports us in recognizing your potential, evaluating your performance, and continuously planning the development of your career with DHL. We will always enable you to take on responsibility and encourage your growth, personally and professionally.

We are proud of our history and what we have created, a global market leader with 30,000 passionate employees. Our aspiration is to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF, because we have:

  • The largest global network with more than ~30,000 passionate employees
  • The most efficient processes and fastest response times
  • The best solutions and best customer service

Our Vision: The Logistics Company for the World
Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://careers.dhl.com/global/en
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