Vietnam Job Openings
Grant Thornton
IT Helpdesk
FULL TIME
October 10, 2024
Job type: Full time
Location: Hanoi
Categories: Technology
In order to meet the demand of our growing practices, we are looking for a qualified candidate to fill in a position of IT Helpdesk of our Hanoi office. Detailed tasks of and required qualifications for this position are as follows:
Duties and Responsibilities
- Provide technical support to end-users via phone, email, or in-person.
- Diagnose and resolve hardware and software issues.
- Provide guidance on software usage to end-users.
- Assist with the setup and configuration of computers and peripherals.
- Follow established procedures for issue escalation.
- Respond to help desk tickets and service requests.
- Document support interactions, troubleshooting steps, and resolutions.
- Install, upgrade, and configure software applications.
- Maintain an inventory of hardware assets.
- Assist with user onboarding and offboarding processes.
- Ensure compliance with security policies.
- Collaborate with IT administrators for complex problems.
- Report and address security incidents or vulnerabilities.
- Other duties as assigned.
- Education: A degree in Information Technology or a related field is preferred.
- Experience: 0-1 years of experience in IT Support or a related role.
- Technical Skills: Proficiency in Windows, and Linux Operating Systems; knowledge of network protocols and configurations.
- Soft Skills: Strong problem-solving abilities, good interpersonal and communication skills.
- Initiative: Demonstrate a thirst to understand how your role fits in and seeks opportunities to contribute beyond own role;
- Adaptability: Shows agility and easily adjusts to changing work situations; and
- Ownership: Takes responsibility for own actions and learns from experience.
- Application and resume must be in English and attached with a recent photo, and copy of the transcript;
- Name your file with quoting reference (Application – IT Support – Hanoi Office);
- For any queries, please contact: Hanoi.Recruitment@vn.gt.com
New Job Alerts
Altius-Link Vietnam
Nhân viên IT - IT Support - Việc làm gần đây
FULL TIME
November 14, 2024
View Job DescriptionAltius-Link Vietnam
Nhân viên Chăm Sóc Khách Hàng - Sàn Thương mại điện tử - dụng
FULL TIME
November 14, 2024
View Job DescriptionBosch Group
[R&D] Technical Project Lead (Product Development)
FULL TIME
November 14, 2024
View Job DescriptionBosch Group
[Bosch HcP - Internship] Production Engineering Intern
FULL TIME
November 14, 2024
View Job DescriptionB. Braun Medical Inc.
Fresh Speed Up 2025 | Engineer - Project Management
November 14, 2024
View Job DescriptionLooking for similar job?
RGF HR AGENT VIETNAM CO., LTD.
109888 - IT HelpDesk - Construction | Nhân Viên Hỗ Trợ IT - Ngành Xây Dựng
FULL TIME
October 3, 2024
View Job DescriptionOPENASIA
Senior IT Helpdesk Executive/ Chuyên viên Hỗ trợ người dùng Cao cấp
September 4, 2024
View Job DescriptionSee What’s New: Grant Thornton Job Opportunities
Grant Thornton
Senior Data Analyst, Business Intelligence
Toronto
FULL TIME
October 25, 2024
View Job Description
Grant Thornton
Consultant, People & Culture Experience
Kelowna
FULL TIME
October 21, 2024
View Job Description
Grant Thornton
Accountant, Assurance [New Grad Fall 2025]
Grand Falls
FULL TIME
October 16, 2024
View Job Description
New Job Alerts
Altius-Link Vietnam
Nhân viên IT - IT Support - Việc làm gần đây
FULL TIME
November 14, 2024
View Job DescriptionAltius-Link Vietnam
Nhân viên Chăm Sóc Khách Hàng - Sàn Thương mại điện tử - dụng
FULL TIME
November 14, 2024
View Job DescriptionBosch Group
[R&D] Technical Project Lead (Product Development)
FULL TIME
November 14, 2024
View Job DescriptionBosch Group
[Bosch HcP - Internship] Production Engineering Intern
FULL TIME
November 14, 2024
View Job DescriptionB. Braun Medical Inc.
Fresh Speed Up 2025 | Engineer - Project Management
November 14, 2024
View Job Description