The Position


Logistics & Customer Service Specialist:

• Ensure accuracy of replenishment planning book by regular review of alerts & follow up with respective countries, monthly check of accuracy of inventory & forecast upload, perform interface check
Support coordination of life cycle activities : SLCI/RSPP status, transfer master list, SKU withdrawal and to coordinate master data maintenance/creation

Tasks & responsibilities :

• Follow up with POPU for doc’s, checking, request for correction in case of discrepancy
• Follow up shipment arrival with forwarder/shipping lines to manage clearance on time
• Prepare, print & sign doc’s, scan and send doc’s to customs broker for clearance
• Check and confirm customs declaration sheet on VNACCS system (customs system)
• Prepare and submit dossier to DAH / DAV on National single window for import quota
• Make payment request in GBS for Boehringer Ingelheim affiliates , import tax, VAT, customs declaration fee for customs, local customs formality service to customs broker, port charges, storage charges, trucking from port to warehouse
• Prepare SPA / POA and get it signed for import product
• Filling doc’s for internal / external audit purpose

• Check inventory and inform customer of inventory details such as batch number, MFD, EXP, inventory status to get customer’s confirmation on delivery
• Create S.O in GBS and inform WH team to create D.O
• Inform accounting team to issue VAT invoice to customer & send VAT invoice to customer
• Create return order (if any)
• Create credit note for rebate based on promotion program
• Coordinate with distributor to deploy stock between warehouses as per marketing requests
• Check and confirm costs for special deployment

• Manage demand consensus within the OPU through S&OP process
• Pro-actively manage demand & supply alignment from OPU with ROPU CSCM and production site contacts
• Manage receipt plans in GRP/BIX@ to ensure sufficient inventory for business
• Evaluate regulatory change impact to reflect on demand & supply plan
• Manage day of inventory projection in short and long term to balance business opportunity and destruction risk mitigation at distributors
• Receive any duties and be responsible for implementation when assigned by the company

• Ensure country's monthly logistics fees are reported timely
• Manage and report on 3PL customs clearance KPI timely
Monthly dashboard

Requirements:
Minimum education /Degree requirement: Bachelor degree or equivalent: Business Administration or Economics .
Required capabilities( Skill, Experience , competencies):

• Good know-how in SAP
• Excellent in excel
• 3-5 years experience in imported documentation and customs formalities
• Good track record of cross-functional work within supply chain or commercial functions
• Good communication skills across functions and persistence
• Excellent analytical capabilities to interpret information and reports
• Proactive working style
• Structured working style with attention to detail and high level of accuracy
Language skills: p roficient in English

READY TO CONTACT US?
Please contact our Recruiting Team: Ms. Phuong Vo: phuong.vo@boehringer-ingelheim.com