Vietnam Job Openings

Maersk

MC BKS Process Expert

September 17, 2024


This is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen. You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment. We provide support for you to shape your own career by achieving expertise and learning on the job.

We Offer

Maersk being the global leader in the industry, you’ll have the opportunity to work for a large global organization and get exposure to excellent processes and systems. You will join an organization that offers a challenging and rewarding career where everyone’s contribution is valued and rewarded.

On leadership and mentoring, Maersk has a nurturing management culture. Throughout their career, your leaders will support your ideas and provide necessary advice and training. You’ll be given the opportunity to prove yourself, as well as challenging work that develops your abilities.

On career development, there are wide range of roles in Maersk and Maersk has a very good career mobility program that establishes a culture of priority consideration to internal candidates and to encourage employees to take responsibility for managing their careers whether to move laterally or vertically.

Key Responsibilities:
  • Primary point of contact for stakeholders for daily operations activities.
  • Execute, manage and monitor the end-to-end shipment process on behalf of customer supply chain operation department.
  • Orchestrator the overall flow of an end-to-end shipment.
  • Provide value creation to the customers through effective business solutions by having good business knowledge, process understanding and customer-centric approach.
  • Maintain effective communication with clients, carriers, suppliers, and internal stakeholders to ensure smooth logistics operations and timely resolution of issues.
  • Monitor and record/report performances that help provide suitable recommendations on: Service delivery wins and/or Service failures, providing insights and recommendations for enhancing operational efficiency.
  • Responsible for cross sell/up sell, customer retention.
  • Adhere to process and Standard Operating Procedures (SOPs) and Internal Operating Procedures (IOPs) during daily operation.
  • Identify deviations in process as compared to IOPs and share the same proactively with the customer & reporting head.
  • Respond to all enquiries in a timely and accurate manner & escalate difficulty as defined in SOPs / IOPs.
  • Maintain effective and proactive communication – by regularly participating in conference calls with the clients to enable seamless process flow.
  • Work with the Key Client Managers / Commercial team to establish and strengthen customer relationship.
  • Comply to specific customer SOP and monitor respective Key Performance Indicator/s.
  • Execute reports or other tasks assigned by Team Leader/Manager.

Who we are looking for:
  • Ideally someone who has 1-2 years experience in f orwarder/ logistics.
  • Bachelor's Degree - preferred major or minor in Logistics and Supply Chain Management.
  • Minimum 6 months of internship experience in Logistics and Shipping company.
  • Amenable to work in Ho Chi Min City, Sofic Tower, Vietnam.
  • Willingness to learn and develop.
  • Excellent in both oral and written communication skills, with the ability to communicate confidently for coordination with stakeholders.
  • With knowledge and experience in MS Offices (i.e., MS Excel).
  • Passion to drive closures & high-level customer service orientation – Customer Centricity.
  • Detail oriented, w ell-organized and able to work under pressure.
  • Team player with a positive and proactive attitude.
  • Conveys a sense of urgency and drives issues to closure, persists despite obstacles and opposition.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .

New Job Alerts
XP Power

Senior Quality Manager

FULL TIME

November 14, 2024

View Job Description
B. Braun Medical Inc.

Fresh Speed Up 2025 | Engineer - Project Management

November 14, 2024

View Job Description
Bosch Group

[Bosch HcP - Internship] Production Engineering Intern

FULL TIME

November 14, 2024

View Job Description
Bosch Group

[R&D] Technical Project Lead (Product Development)

FULL TIME

November 14, 2024

View Job Description
Altius-Link Vietnam

Nhân viên Chăm Sóc Khách Hàng - Sàn Thương mại điện tử - dụng

FULL TIME

November 14, 2024

View Job Description
Altius-Link Vietnam

Nhân viên IT - IT Support - Việc làm gần đây

FULL TIME

November 14, 2024

View Job Description
Looking for similar job?
Abbott Laboratories

Finance Process and Compliance Manager

FULL TIME

August 30, 2024

View Job Description
HITACHI ENERGY VIETNAM COMPANY LIMITED

Production process engineer

FULL TIME

August 29, 2024

View Job Description
Confluence Technologies

Business Process Outsourcing Consultant – Associate

FULL TIME

September 6, 2024

View Job Description
UOB Vietnam

Card Operation Process Center

FULL TIME

September 5, 2024

View Job Description
UOB Vietnam

Payment Processing Senior Officer

FULL TIME

September 5, 2024

View Job Description
VNG

Process Quality Assurance Manager (PQA) , VNG Solutions

August 23, 2024

View Job Description
See What’s New: Maersk Job Opportunities
Maersk

Office Manager & Executive Assistant

Barcelona

FULL TIME

October 22, 2024

View Job Description
Maersk

Feeder Fulfilment lead

October 22, 2024

View Job Description
Maersk

Area Head of L&S Procurement, SWE

Madrid

FULL TIME

October 16, 2024

View Job Description
Maersk

Financial Controller

Barcelona

FULL TIME

October 14, 2024

View Job Description
View More Jobs by Maersk
New Job Alerts
XP Power

Senior Quality Manager

FULL TIME

November 14, 2024

View Job Description
B. Braun Medical Inc.

Fresh Speed Up 2025 | Engineer - Project Management

November 14, 2024

View Job Description
Bosch Group

[Bosch HcP - Internship] Production Engineering Intern

FULL TIME

November 14, 2024

View Job Description
Bosch Group

[R&D] Technical Project Lead (Product Development)

FULL TIME

November 14, 2024

View Job Description
Altius-Link Vietnam

Nhân viên Chăm Sóc Khách Hàng - Sàn Thương mại điện tử - dụng

FULL TIME

November 14, 2024

View Job Description
Altius-Link Vietnam

Nhân viên IT - IT Support - Việc làm gần đây

FULL TIME

November 14, 2024

View Job Description