Medical Science Liaison Specialist - CVRM - HN

The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. Then Astra Zeneca might be the one for you!

About Astra Zeneca and Astra Zeneca Vietnam

Astra Zeneca
Astra Zeneca (LSE/STO/Nasdaq: AZN) is a global, science-led biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines in Oncology, Rare Diseases and Bio Pharmaceuticals, including Cardiovascular, Renal & Metabolism, and Respiratory & Immunology. Based in Cambridge, UK, Astra Zeneca operates in over 100 countries and its innovative medicines are used by millions of patients worldwide. Please visit astrazeneca.com and follow the Company on Twitter @Astra Zeneca.

Astra Zeneca Vietnam
As a Foreign Invested Enterprise with over 600 members, Astra Zeneca is investing into Vietnam 360 million USD from 2020 to 2030 with a focus on reducing the burdens of non-communicable diseases, developing local talent, and uplifting the domestic biopharmaceutical R&D and manufacturing capabilities.

Over the last three decades accompanying Vietnam’s sustainable development, Astra Zeneca has run several impactful programmes in collaboration with the Government, Ministry of Health and healthcare partners to promote disease awareness, prevention and early detection. In recent years, Astra Zeneca Vietnam has received several certificates of merit from the Prime Minister and Minister of Health, for excellent contributions to Vietnam’s vaccine diplomacy, fight against COVID-19 and advancement of cancer treatment and disease awareness. The company has also been recognized among Vietnam’s Top 100 Best Places to Work (2018 – 2023) with various other industry awards from Brit Cham, Euro Cham, and government agencies.

What you’ll do

Job Description / Capsule
Field-based position responsible for implementation of activities for establishment of scientific leadership of Astra Zeneca. This includes development and enhancement of professional relationships with healthcare professionals, building deep scientific understanding of Astra Zeneca compounds. Driving positive opinions for the scientific and clinical value of AZ compounds for patients’ needs. Deliver medical education and clinical support to medical professionals, training sales teams and involvement in development of brand strategy. The position may also be involved in review of product materials and response to medical queries.

Objective & Critical actions & Measures (QQA)
External Medical & Scientific engagement
1. Build, enhance and 1maintain the engagement with scientific leaders (KEEs)

• 65% of time in field engaging HCPs and external stakeholders across territory and brands
• Proactively identify HCPs with high levels of scientific expertise in local treatment practice to collaborate on specific medico marketing activities
• Development and implementation of KEEs engagement plan in collaboration with line manager and TA lead. Review with the line manager and MAM this plan every quarter, develop KEEs visit plan- this includes pre call visit/engagement plan with clear objective of the visit, key points discussion for the visit, data to be shared and discussed with the KEEs.
• Develop own scientific knowledge for discussion on all aspects of the data to be shared with KEEs in a scientific, objective and balanced way through 1:1 discussions. Prepare for such interactions with peer group discussions. Respond to unsolicited requests for information about unapproved AZ products or unapproved uses of approved products, presenting such information in an objective, scientifically balanced, substantiated manner. Develop database of Key opinion leaders and also provide recommendations for advisory board participation
• Proactively provide scientific updates and information to KEEs and identify the relevance of the data to the scientific community

Quantity

• 65% of available time spent meeting KEEs. (Available time = total days minus holidays, weekends, sickness)

• Complete records of KEEs visits and regular review by TA Lead/line manager (define routine review as monthly for new starters and quarterly for non new starters)

• Coverage/engagement of KEEs versus plan

• Improvement in advocacy score

Quality

• Meeting skills and presentation skills based on in field coaching and 6 monthly official field assessment
• annual role play assessment of capabilities and scientific knowledge – use standard assessment form and methodology
• Feedback from KEEs

2. Build and maintain trust-based relationships with external stakeholders

• Build AZ relationship with key external stakeholders (e.g. patient advocacy groups, key medical organisations, hospital pharmacy). Find opportunities to collaborate with such external stakeholders. Provide scientific support in CME events and through appropriate medical sponsorships/ partnership.
• Act as scientific expert in the disease area(s) by presenting therapeutic updates to external stakeholders

• Quantity of CMEs and Medical Sponsorship versus plan

• Positive customer feedback post events

3. Develop or initiate scientific programs to explore unmet medical needs in priority disease area(s)
Work with HCPs in scientific activities that help advance disease understanding such as:

• Identify and recommend KEEs for Advisory Boards.
• Identify potential speakers and train speakers as appropriate.
• Interact in the field with the medical community in the context of various medical projects, such as clinical trials, , ESRs, scientific exchange meetings
• Discuss potential involvement
• Respond to unsolicited off label questions from KEEs
• Able to conduct basic discussions on clinical trials in terms of study design and feasibility

Quantity

• No of Advisory Board Meetings versus plan
• No of P2Ps/round table discussions versus plan
• No of CMEs versus plan
• No of ESRs communicated

Quality

• Customer feedback
• In field observation by line manager in LCM such as ESR and RWEs and coaching form

Medical & Scientific Support for internal stakeholders
Act as scientific expert in priority disease area(s) for internal stakeholders

• Continuously acquire and update necessary scientific knowledge on therapeutic area and relevant compounds.
  
• Provide the AZ internal stakeholders with an understanding of the local medical community, clinical practice, trends and real or perceived gaps in current scientific knowledge and medical treatment, competitor information
  
• Provide regular update on partnerships with HCPs, as speakers, or in the context of medical projects
  
• Initiate and conduct appropriate AZ staff training & development on information regarding current and emerging clinical data and emerging trends in clinical medicine and practice within TA
  
• Provide input for the development of company’s Medical and Brand plans
  
• To work with internal cross functional team on formulary listing.
  
• Provide scientific support at AZ sponsored educational events
  

Quantity

• % of trainings conducted versus plan
• No of days providing training versus plan

Quality

• Feedback on training from participants ; facilitator effectiveness should more than 4 points
• Feedback from business partners on quality of contribution to Medical and Brand plans – collected by line manager

Personal Development
Continuously demonstrate development of scientific expertise in disease area(s) of company focus

• Attend relevant scientific congresses and HCP meetings to gather new knowledge on AZ compounds, competitor information and therapeutic area
• Positive engagement and response to coaching and feedback received from MSL manager and TA lead.
• In daily work takes time to reflect on customer interactions and works on areas agreed with MSL manager as priorities for development. Develop functional capability in the role

• Proactively demonstrate the AZ Values
• Identify areas for self-development and discuss developmental needs with line manager using the 70-20-10 principle (experiential learning, coaching/networking/relationship-based learning and class room training)Active participation in AZ training, projects, and meetings depending on development needs

Quality

• 100% completion of training as required on Medical Academy and AZLearn
• Feedback on congress report/highlights shared with cross-functional team as planned – completed feedback templates

• Has a personal development plan and completes identified development activities as planned
• 360 degree feedback from key internal stakeholders (optional)

Compliance

Compliance with relevant company and industry code of Conduct and also to comply with local country codes

• Keep regular update and operate within the relevant Codes of Conduct, Ethical Interactions (EI), including GPEI and SOPs
• Be sure to understand AZ policies when engage to KOLs and external stakeholders
• 100% adherence to compliance

Education, Qualifications, Skills and Experience
Essential

• Bachelor’s Degree or working towards a professional qualification
• Thorough knowledge or experience of the pharmaceutical industry and the area of field medical liaisons
• Ability to interact and manage a range of stakeholders both internally and externally
• Knowledge of legislation relevant to pharmaceutical sales and marketing

Desirable

• Advanced scientific degree
• Understanding of multiple aspects within Medical Liaisons
• Project and team management experience

Key Relationships to reach solutions
Internal (to AZ or team)

• Field Medical Liaison and Medical Affairs Function
• Sales Representatives
• Compliance Team

External (to AZ)

• Service providers
• Regulatory bodies
• Key stakeholders in the local community
• Healthcare professionals

Why Astra Zeneca?

Be bold and make a powerful impact: Astra Zeneca is a world-leading business where standards are high and challenges complex, but also a collective where we build, support and motivate each other. This unique combination of strong expectation and empowerment invites you to improve how our markets work and make your individual mark. Here, you can follow your ambitions with full confidence. As part of a responsible, value-led business with a strong sustainability agenda, you can also help impact the future beyond business projects.
Be part of our growth journey and success story: Join the fastest growing pharmaceutical company in our markets, set up to fuel further growth. Make the most of our assets: our strong heritage, our early investment and commitment in emerging markets, and how we embrace digital and data to transform the patient journey. Go beyond your limits. Welcome failure as a chance to learn. There’s no better place to feel inspired, energised and try new things.
Learn and grow by embracing diverse opportunities: Experience an organisation where professional development is prized and nurtured. Access the tools and support you need to continuously learn. Then it’s up to each of us to step up, speak up and show what we can do. Take advantage of working in a global business with opportunities to move beyond your role and open international doors. At Astra Zeneca, your future is in your own hands.
Urgently bring our leading pipeline to millions of patients in need: Seize the opportunity to help improve the lives of millions of patients, including in areas where patient needs are often unmet. Work with our transformative pipeline to help bring a variety of high-quality medicines to market – and ensure they are made easily accessible to as many patients as possible.
Be heard in a culture of local empowerment: Astra Zeneca is set up for creativity. We encourage unity and ownership at a local level, with collaboration across the global organisation. We tailor how we work, adapting to our markets and healthcare systems. In our diverse community, every voice is important. Share your ideas and opinions openly. In our speak-up culture, the way we communicate with each other leads to more powerful innovation.

So, what’s next?
If you are already inspiring yourself to join our dream team, we can’t wait to hear from you.
If you are ready to bring new insights and fresh thinking to the table, Brilliant! We have one seat available, and we hope it’s yours.
If you’re curious to know more then please take initiative to recruitment.Vietnam@astrazeneca.com. We encourage your application.

Where can I find out more?
Visit our website www.astrazeneca.vn
Follow us on Linked In www.linkedin.com/company/astrazeneca/ and Facebook https://www.facebook.com/Astra Zeneca VN
Contact us via recruitment.Vietnam@astrazeneca.com