Vietnam Job Openings
Công Ty TNHH IPTP Networks
Network Engineer (Junior Level, Telecom Industry)
FULL TIME
September 12, 2024
(Mức lương: Thỏa thuận)
- IPTP global network monitoring;
- Server assembling /termination /troubleshooting;
- Network equipment support and configuration;
- Remote hands assistance;
- Hardware inventory management, documentation handling;
- Assist in managing local office infrastructure in Viet Nam;
- Ensure proper tracking and following up of all cases until their resolution;
- Manage requests from internal and external clients and resolve it on company system;
- Understand customer issues and develop necessary actions across different teams to ensure optimal levels of customer satisfaction; escalate it to required departments if needed;
- Handle request cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner;
- Conduct root-cause analysis for technical issues in coordination with other technical teams;
- Maintain accurate customer documents and prepare reports for all issues and resolutions;
- Develop insights from multiple data sources and advocate for actions that benefit both the customer and business outcomes.
Hình thức làm việc: Toàn thời gian
Quyền lợi được hưởng:
- Salary: Attractive salary package
- 15 annual leave days
- High-end yearly health check-up
- Team building activities held monthly and quarterly
- Social, health and unemployment Insurance following Government policy
- Year-end bonus
Yêu cầu công việc:
– Good command of written & verbal English (Business level);
– At least 1 year of experience in Networking;
– Good practical knowledge of Networking (CCNA level);
- Basic knowlege, experience of Linux/Windows;
– Experience in technical support/troubleshooting/documenting is a plus.
Ngành nghề: IT Phần Cứng,IT Phần Mềm,Quản Trị Mạng
Cao Đẳng
1 - 2 năm
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