Vietnam Job Openings

Công Ty TNHH IPTP Networks

Network Engineer (Junior Level, Telecom Industry)

FULL TIME

September 12, 2024

Mô tả công việc:
(Mức lương: Thỏa thuận)
  • IPTP global network monitoring;
  • Server assembling /termination /troubleshooting;
  • Network equipment support and configuration;
  • Remote hands assistance;
  • Hardware inventory management, documentation handling;
  • Assist in managing local office infrastructure in Viet Nam;
  • Ensure proper tracking and following up of all cases until their resolution;
  • Manage requests from internal and external clients and resolve it on company system;
  • Understand customer issues and develop necessary actions across different teams to ensure optimal levels of customer satisfaction; escalate it to required departments if needed;
  • Handle request cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner;
  • Conduct root-cause analysis for technical issues in coordination with other technical teams;
  • Maintain accurate customer documents and prepare reports for all issues and resolutions;
  • Develop insights from multiple data sources and advocate for actions that benefit both the customer and business outcomes.
Chức vụ: Nhân Viên/Chuyên Viên
Hình thức làm việc: Toàn thời gian
Quyền lợi được hưởng:
  • Salary: Attractive salary package
  • 15 annual leave days
  • High-end yearly health check-up
  • Team building activities held monthly and quarterly
  • Social, health and unemployment Insurance following Government policy
  • Year-end bonus
Yêu cầu bằng cấp (tối thiểu): Cao Đẳng
Yêu cầu công việc:
– Bachelor’s degree in IT/Telecom field;
– Good command of written & verbal English (Business level);
– At least 1 year of experience in Networking;
– Good practical knowledge of Networking (CCNA level);
  • Basic knowlege, experience of Linux/Windows;
– Problem solving abilities, attention to details;
– Experience in technical support/troubleshooting/documenting is a plus.
Yêu cầu giới tính: Nam/Nữ
Ngành nghề: IT Phần Cứng,IT Phần Mềm,Quản Trị Mạng

Cao Đẳng
1 - 2 năm
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