Location: Vietnam

State/Province/City: Ho Chi Minh

City: Ho Chi Minh City

Business Unit: Store Support Centre (SSC)

Time Type: Full-time

Description & Requirements

Who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About this team

The lululemon Liaison Office (LLO) team is dedicated to ensuring our components are produced of the highest quality, delivered when we need them, and manufactured with partners who share our commitment to elevating the world. Not only do we manage the production of great product at an exceptional quality level, we also build great relationships.

A day in the life:

• You work cross-functionally with your SSC and LLO quality partners to support quality and brand initiatives at the factory and to achieve the goal of having the highest quality apparel
• You will ensure that the garments / accessories produced for lululemon meet or exceed the quality expectations
• You will work on improvement plans with the factories when issues arise and ensure that the plans are executed to successful completion
• You bring lululemon culture (goal-setting, leadership, etc) to all levels of our manufacturing partners
• You coach factory partners at all levels in quality including the aspects that make lululemon aesthetically and functionally the highest quality
• You support new technologies and techniques in production through benchmarking, educating and sharing of knowledge with the SSC, LLO and other quality educators
• You communicate and review quality scorecards with factories
• You coach the factory to a point where each person in the factory has quality expectations that are the same or higher than lululemon
• You will assess, evaluate, create corrective action plans and follow up on the corrective actions on potential suppliers
• You will be conduit for explaining QA directives, SOPs new processes to the factories
• You will perform random audits on finished product to ensure all quality expectations are met

Qualifications:

• Bachelors degree in textiles or industrial engineering or 15 years relevant experience
• 5+ years experience working in a quality assurance role working directly with factories
• Excellent communication and IT Skills
• Ability to travel is a must
• Passion for quality
• Strong ability to work independently within the structure of a team, work under pressure and meet deadlines
• Desire to elevate the world from mediocrity to greatness
• You love to have fun and sweat

Must haves:

• Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
• Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
• Communicates with honesty and kindness, and creates the space for others to do the same.
• Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Fosters connection by putting people first and building trusting relationships.
• Integrates fun and joy as a way of being and working, aka doesn't take themselves too seriously.

Beyond the Paycheck (Benefits & Perks)
At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.

Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

#LI-LT1

Learn more about what it's like working for lululemon in our Asia-Pacific markets: