Terms of Reference – Program Manager/Senior Program Manager
Clinton Health Access Initiative, Vietnam
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Position/Title: Program Manager/Senior Program Manager
Base Location: Hanoi, Vietnam
Length of position: One year, extendable
Reports to: Country Director
Background
The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.
CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.
At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org.
Established in Vietnam in 2006, CHAI works with several departments in the Ministry of Health to help reach national goals related to COVID-19, hepatitis, TB, malaria and vaccination. CHAI has emphasized a sustainable and integrative approach to health systems strengthening premised on a close partnership with government to build national capacity so that programs can continue without our support. CHAI’s team in Vietnam consists of a dynamic core of 18 staff in addition to resources available at the regional and global levels.
Description
CHAI is seeking a Program Manager/Senior Program Manager (hereafter called “Manager”) to manage some new vaccination and TB-related projects and other health initiatives.
This role offers a unique opportunity for a talented individual with strong management and public health skills to contribute meaningfully to help the Vietnamese Government’s efforts to bolster its vaccination program and TB response. The successful candidate will lead a small team working directly with government and with health facilities to design and implement new vaccination introduction and e-learning projects and TB surveillance and case finding activities. In addition, the Manager may also oversee other health programs aimed at improving overall public health outcomes in Vietnam.
The position requires a high level of direct coordination and engagement with multiple stakeholders within the government, with implementation partners, and with CHAI’s global technical teams. The Manager must be a highly motivated, entrepreneurial individual with outstanding people and program management, problem-solving, analytical, and communication skills. The position will be based in Hanoi with potentially significant travel within the country.
This position reports to the Country Director in Vietnam.
Main Responsibilities
Management

• Be responsible for the strategic, technical and program management assistance to the MOH and national programs as well as coordinate CHAI’s support to help strengthen systems and achieve audacious programmatic goals on aggressive timelines
• Coordinate activities with other stakeholders, including donors, government agencies, and health facilities
• Serve as point person to government and the CHAI country team regarding technical, human resource, and implementation matters
• Identify key impediments to the successful program execution and work with MOH to develop solutions to rapidly address these bottlenecks
• Develop internal work plans aligned with national strategy objectives, and oversee the quality of the delivery of work by CHAI staff on regular basis, supporting as necessary to ensure high quality delivery

Strategic Vision

• Work closely with the Country Director, Deputy Country Director, global team members, and other staff to maintain overall strategic direction of the program
• Identify strategic areas for expansion or redirection and guide strategic planning or proposal development as needed

Qualifications

• Bachelor’s degree plus 5 years of business or health-related experience including experience managing other people
• Strong quantitative and qualitative analytical capabilities
• Strong English communication skills, including the ability to create compelling, logical presentations, using Power Point and other tools, and a structured and clear oral and written communication style
• Advanced analytical skills and problem-solving with proven ability to develop and apply quantitative models using Excel and other tools to address specific challenges and improve working practices with a focus on outcomes
• Strong interpersonal skills and ability to build relationships in a challenging multicultural environment
• Ability to manage numerous work streams simultaneously in high pressure situations
• Proficient in information technology, and in the use of Excel, Power Point, and Word

Advantages:

• Advanced degree in medicines, public health or business
• Experience in programming and/or working with diagnostic systems, care and treatment systems, patient workflows, infection prevention and control settings, data collection tools and/or data visualization applications
• Experience living and working in Southeast Asia, or with Asian governments and institutions
• For non-Vietnamese candidates, fluency in Vietnamese is an advantage

A one-page cover letter should specify the position sought and highlight why the candidate believes they are the right person for the position. A CV detailing professional experience, relevant qualifications and three reference contacts should be provided. Interested candidates should send materials to vietnamjobs@clintonhealthaccess.org. Indicate position sought in the subject line.
Applications will be reviewed as they arrive, but must be received by 30 October, 2024. Only shortlisted candidates will be invited for interview.