Hạn nộp: 18/11/2024 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Huyện Cát Hải - Hải Phòng
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch
Ngành nghề
Tiền sảnh
Vị trí
Nhân viên
Cập nhật
23/10/2024 15:10
MÔ TẢ CÔNG VIỆC

Main Responsibilities

• Review hotel arrivals, departures and in-house reports to manage guest requests, VIP arrivals, group bookings and other reservations requiring special attention.
• Handle VIP guests as required.
• Handle group bookings as required.
• Register arrival guests according to established standards and procedures including the adherence to all credit and accounting procedures.
• Manage guestroom inventory by communicating regularly with Housekeeping to ensure rooms are available for efficient check-in.
• Responsible for room allocation for arrival guests according to reservation requests and inventory availability.
• Program guest keys following established standards and procedures.
• File and manage registration cards for guests according to established standards and procedures.
• Create, modify and cancel guestroom for arrival reservations when required.
• Review guestroom folios to check discrepancies and ensure special billing arrangements are properly carried out.
• Be available to address issues and make corrections with regard to charge disputes and discrepancies when required.
• Check-out guests efficiently and courteously according to established standards and procedures including the adherence to all credit and accounting procedures.
• Post manual charges, advance deposits, no show charges and other charges as required following established procedures.
• Balance all folios “0” before guests depart.
• Carefully manage the cash float according to established standards and procedures.
• Conduct routine inventory taking to ensure stock levels for operating equipment.

QUYỀN LỢI ĐƯỢC HƯỞNG

6 working days or 48 hours per week

100% salary of probation contract with monthly service charge

Free accommodation at nice and modern staff house

Uniforms and duty meals provided by hotel

Social – Health insurance per labor code

Employee of the month/ Year award/ Birthday celebration/ Year End Party

Special discount with Accor properties

Career development opportunities at the international hotel group

YÊU CẦU CÔNG VIỆC

• Experience is a plus
• High School or Vocational Certificate in Hotel Management, or related field.
• Good communication skill in English

YÊU CẦU HỒ SƠ

TU BUI – T&C

Cat Co III Beach, Cat Ba Island, Cat Hai Dist.

Hai Phong, 180000, Vietnam

T: (+84) 225 388 7360

M: (+84) 379 939 978