Vietnam Job Openings
Hôtel Perle d'Orient Cat Ba - MGallery Collection
Receptionist- Nhân Viên Lễ Tân
October 23, 2024
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Huyện Cát Hải - Hải Phòng
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch
Ngành nghề
Tiền sảnh
Vị trí
Nhân viên
Cập nhật
23/10/2024 15:10
MÔ TẢ CÔNG VIỆC
Main Responsibilities
- Review hotel arrivals, departures and in-house reports to manage guest requests, VIP arrivals, group bookings and other reservations requiring special attention.
- Handle VIP guests as required.
- Handle group bookings as required.
- Register arrival guests according to established standards and procedures including the adherence to all credit and accounting procedures.
- Manage guestroom inventory by communicating regularly with Housekeeping to ensure rooms are available for efficient check-in.
- Responsible for room allocation for arrival guests according to reservation requests and inventory availability.
- Program guest keys following established standards and procedures.
- File and manage registration cards for guests according to established standards and procedures.
- Create, modify and cancel guestroom for arrival reservations when required.
- Review guestroom folios to check discrepancies and ensure special billing arrangements are properly carried out.
- Be available to address issues and make corrections with regard to charge disputes and discrepancies when required.
- Check-out guests efficiently and courteously according to established standards and procedures including the adherence to all credit and accounting procedures.
- Post manual charges, advance deposits, no show charges and other charges as required following established procedures.
- Balance all folios “0” before guests depart.
- Carefully manage the cash float according to established standards and procedures.
- Conduct routine inventory taking to ensure stock levels for operating equipment.
6 working days or 48 hours per week
100% salary of probation contract with monthly service charge
Free accommodation at nice and modern staff house
Uniforms and duty meals provided by hotel
Social – Health insurance per labor code
Employee of the month/ Year award/ Birthday celebration/ Year End Party
Special discount with Accor properties
Career development opportunities at the international hotel group
YÊU CẦU CÔNG VIỆC
- Experience is a plus
- High School or Vocational Certificate in Hotel Management, or related field.
- Good communication skill in English
TU BUI – T&C
Cat Co III Beach, Cat Ba Island, Cat Hai Dist.
Hai Phong, 180000, Vietnam
T: (+84) 225 388 7360
M: (+84) 379 939 978
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