• Work with Head of Agency Development to develop strategic business plan to achieve the medium-term goal in the assigned region

• Use the MAPA to analyze business data and strongly implement appropriate recruitment / business activities of the group or the assigned General Agency (s)

• Make & execute weekly, monthly, quarterly & annually business plan, training plan for the assigned region that aligned with strategy, direction of regions as well as company.

• Delegate tasks and/ or projects to suitable subordinate to achieve sales KPIs in assigned GA (s)

• Effectively supervise the understanding and compliance with rules, regulations on Professional Ethics, Customer Complaints handling procedures, Customer privacy policies and other Company guidelines.

• Orient business management process to closely monitor business activities and market trends according to the quarterly/ yearly business plan

• Foresee issues to resolve and empower operation and handling requests in the assigned region

• Develop & retain talents to ensure the business development in the assigned region

• Build succession plan as well as development plan for key roles in assigned region (Associate Business Development Director, Senior Business Development Manager) & directly provide coach & support for this group when necessary

• Coordinate with AD Development to improve current development roadmap for AD team

• Support people development program such as Business Development Trainee or Fresh BDM program to build next generations of sales management team

• Understand and fluently apply the leadership behavior in the interview & selection process to recruit new capable (Senior) Business Development Manager.

• Training and developing agent leaders, agent following the agent career roadmap in the assigned General agency (s).

• Conduct 1:1 meetings with the General Agency Director / Agent Leader to achieve sales target.

• Build effective business relationships internally & externally (AD staffs, others department’s staffs/ managers)

• Build solid relationship and influence GAD Partners to deliver Agency Strategy & KPIs

• Enhance effective communication internally & externally

• Manage conflict or communications crisis (if any) to ensure least impacts to business

• Make plan to expand GA network in assigned region both by developing Agency Leaders, GAD to open new GA (organic); & approach other new potential candidates in the market to expand and develop the GA system (in-organic)

• Execute the plan for GA expand process, the training plan for new GA

• Be responsible to execute the GA Expansion following company’s strategy in assigned region, including attracting, communicating to new GAD company directions, initiatives, contest, events & award program in compliance with company’s guideline; handle & solve enquiries from GAD; …

• Monitor and manage the daily sales and operation of new GA & have solution to support new GAD to achieve their target

• Develop all process that helps closely monitor sales/recruiting activities/events of GAD

• To be assigned by the Line manager or Company’s management (if any)

• Bachelor or higher Degree preferably in Economics, Business Administration, Sales & Marketing, Insurance

• Having specific certificate or specialized training related to insurance is an advantage: LOMA, etc.

• Solid knowledge in Insurance & Finance Industry

• Knowledge in sales & marketing

• Excellent knowledge on business sector in Viet Nam

• Strong personal network & Relationship building/ management skills

• Strong leadership and motivation skills

• Sale management skills

• Strategic planning, organizing skills

• People management skills

• Talent attraction and development skills

• Excellent English/ Vietnam written and speaking skills

• Influencing skills

• Result oriented, sales oriented

• Risk management

• Analytical thinking

• Customer service oriented