Position overview Are you passionate about combining technical expertise with customer-facing business development? allnex invites you to join us as a Technical Service & Business Development Representative for our Composites business in Biên Hòa, Vietnam. In this role, you'll be the go-to expert for our customers, offering solutions, performing hands-on lab work, and introducing new products that make a real difference. You'll partner closely with our sales team, ensuring seamless support and driving growth in your territory.From product presentations to on-the-ground technical adjustments, you'll play a key role in making sure our customers get the best. Plus, you'll collaborate across teams and regions, helping to fuel our next big developments. If you love problem-solving, working with innovative products, and enjoy customer interactions, this role is for you!Responsibilities• Engage with customers through regular visits and ongoing communication to strengthen relationships.• Collaborate with the sales team to drive and support new business development efforts.• Troubleshoot and resolve technical issues encountered by customers, providing timely solutions.• Offer technical assistance for new product launches and product development initiatives.• Conduct application testing and evaluate product performance and processes for improvement.• Provide expert guidance to Technical and Production teams as needed to ensure smooth operations.• Prepare detailed technical reports for customers addressing complaints or technical concerns.• Take on additional responsibilities as assigned by your manager to support team objectives.• Compile and submit monthly reports detailing project progress and key activities.

Required skills and experience• 5 years of experience in an Industrial Chemist or Technical Service role; university graduates are welcomed to apply with strong exposure in composites materials.• Familiarity with FRP composite materials is essential.• Hands-on experience working with UPR/VE or gelcoats is highly preferred.• In-depth knowledge of UPR chemistry.• Proficiency in both spoken and written English.• Advanced skills in Microsoft Word, Excel, and Power Point.• Strong research abilities with a solid understanding of research methodologies.• Exceptional analytical thinking and problem-solving skills.• Outstanding communication and interpersonal abilities.• Strong customer focus with experience in external customer engagement.• Proven troubleshooting skills to address technical challenges.Qualifications• Bachelor's Degree in Chemical Engineering/Chemistry or equivalent.We offer We are proud to offer an international working experience with a tight-knit network of employees, making it easy to connect and learn from people all across our different functions. On top of that we are a truly innovative company with a strong team spirit, openness to new ideas, and great opportunities to grow and develop your career.Equal Employment Opportunityallnex is proud to be an equal opportunity employer. We celebrate diversity and are committed to an environment where all colleagues contribute for the benefit of our employees, our products, and our communities.Find out how you can make an impact!Check out our careers page for available opportunities. We look forward to hearing from [protected info]