Hi there! We are Jules and our client is looking for an Administrative Assistant!
Job Overview: We are seeking bilingual English/Spanish remote administrative assistants and call center representatives to support our team. Our client’s company offers a variety of services for allergy and sinus sufferers, including allergy testing, 3D sinus imaging, minimally invasive sinus treatment, and immunotherapy. They also offer treatment for allergic reactions, asthma, rhinitis, eczema, and other related conditions.
Location: Remote (Latin America) - Primarily Argentina
Summary:
We're seeking bilingual (English/Spanish) remote administrative assistants and call center representatives to join our team.
Responsibilities:
Administrative Tasks

• Maintain medical records
  
• Follow up, send reminders
  
• Process claims
  
• Data entry
  

Billing

• Process patient bills, insurance claims
  
• Handle billing inquiries
  
• Prepare monthly basic billing reports
  

Call Center Support

• Answer and dial calls
  
• Manage communications and appointments
  
• Provide information and resolve concerns
  
• Secure access and utilization of our Electronic Medical Records (EMR) system
  

Qualifications:

• Bilingual fluency in English and Spanish
  
• Strong administrative and/or customer service skills
  
• Excellent communication and interpersonal skills
  
• Proficient with common office software (MS Office Suite, etc.)
  
• Ability to work independently and as part of a team
  
• Strong background in administrative roles.
  
• Call center background preferred
  

Note to Applicants:

• Eligibility: This position is open to candidates residing in Latin America.
  
• Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.
  
• Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.
  

If this opportunity sounds good to you, send us your resume!