Argentina Job Openings

Otis

Asistente Otis line

Luján

FULL TIME

September 9, 2024

Date Posted:

2024-08-28

Country:

Argentina

Location:

ARG02 : Pedro Lujan 2902, 1294 BUENOS AIRES

Generalidades del puesto

Atender telefónicamente y realizar Gestión (Recibir llamada, entregar llamada, Seguimiento de llamada, cerrar llamadas)a las llamadas de emergencia ocasionadas por los equipos encontrados en el portafolio de mantenimiento y realizar métricas de desempeño en el servicio de cada una de las áreas a nivel nacional. Prestar apoyo a diferentes aéreas de la compañía a saber: Administración de Servicio Ventas, RRHH, Finanzas

En un día normal tendrás que:

Responder a las llamadas de emergencia entrantes y ayudar a los clientes que tienen consultas particulares o preguntas.
Proporcionar un servicio al cliente interno y externo de forma personalizada con un alto nivel de calidad despertando el interés de los clientes en los productos y servicios ofrecidos por la organización.
Informar a las áreas correspondientes cambios detectados en la base de datos de clientes.
Ayudar a los clientes de la organización basada en la comunicación con el servicio de consultas y solución de problemas.

Lo que necesitas para tener exito:

Educación: Intermedia(Técnico- Secretariado y/O Gestión Empresarial)
Experiencia: 6 meses a 1 año en Call Center (no excluyente), Puestos administrativos
Idiomas: Español
Conocimientos técnicos: Microsoft Office (Intermedio)

#Build Whats Next

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click

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