About KLAR

Let’s start with the basics! Klar is a Mexican fintech startup whose mission is to democratize and revolutionize the way in which financial services have been delivered so far in Mexico, especially since half of the population doesn’t have a bank account. We offer a rich set of products across our debit and credit offers and the future is bright for Klar! We have an exciting and ambitious roadmap to bring more features to our products so that we can better serve our users. We have served more than 2 million users since our launch in 2019!

We are also proud to have been certified in 2023 as a “Great Place to Work” in Mexico - we’ve worked hard to make that happen and will continue to make bigger strides in the future! Sound like a place you’d like to be?

Our people

If you join us at Klar, you’ll be welcomed into a team which is rich in many talents and we are very proud! With our head office in Mexico City, and remote tech hubs in Berlin and Argentina, we are always learning something new about another culture or language. With so many people from different backgrounds and walks of life (parents, LGBTQ+, neurodivergence), you’ll definitely find your people here!

Our values

• Ownership - We own our successes & our failures as a team.
• Excellence - We do everything to the best of our ability & always seek to achieve a new level of excellence in our work.
• Inclusion - We believe we are stronger together and actively work to promote a safe, diverse, inclusive, and respectful culture.
• Customer Obsession - We understand the value Klar can bring to its customers & it’s always at the forefront of our decisions.
• Klarity - We communicate clearly & with authenticity. It’s in our name & it’s what we do.

The position and your daily adventures

We are looking for a Dev Ops Engineer to join our team, with a primary focus on operating and scaling our operations for our on-site and cloud operations. Additionally, you will be part of our Dev Ops Team, working on initiatives and providing support to enable our development teams and manage our infrastructure. This is a full-time remote position from Argentina.

Tasks

• Manage SLAs that require sub-hour attention and respond to incidents on a daily basis
• React, resolve, and escalate incidents as necessary, collaborating with the technical and business teams.
• Build and implement incident processes to ensure the organization's ability to operate our connection at scale, working alongside the business and technology teams.
• Take ownership, plan, and execute both planned and on-demand maintenance of our systems, collaborating with impacted and dependent technology and business teams.
• Continuously improve our product, including observability and integration with internal services and processes.

Requirements

Technical skills:

• Virtualization (i.e. management of virtualization console, etc.)
• Network definition and network devices management (i.e. switches & FW)
• Operating systems →
• Critical: Linux
• Windows Server (including Windows Active Directory)
• Middleware: Database Engine management and tuning (ideally Postgre SQL) and Application Server management and tuning (ideally Postgre SQL and My SQL)
• Process automation (e.g. snapshots, backups, etc.)
• Communications: IP/TCP fundamentals, VPNs, TLS, m TLS, SSL Certificates
• 3 years of experience with monitoring and alerting tools (both for infra & logs) such as Prometheus, Grafana, Loki, Mimir, Kibana, Datadog
• Experience with the following technologies: Kubernetes, Kafka,Terraform, Terragrunt, Postgre SQL, AWS, Azure
• At least 3 years of experience in software development using Java, Python, Go, or another programming language.
• Strong technical knowledge in IP/TCP fundamentals, VPNs, TLS, m TLS, SSL Certificates, and Linux system administration.
• At least 3 years of experience with logging and metrics technologies Nice to have: Experience with multi-region cloud deployments
• Nice to have: Experience with CISCO UCS and VMware ESXi, VSphere systems
• Strong written and verbal communication skills in English, with the ability to incorporate peer review to improve designs and rectify errors before they occur.

Soft Skills:

• Self-starter with strong communication skills, planning abilities, problem-solving capabilities, and a focus on strategic and long-term improvements, while maintaining execution and attention to detail.
• Proficient with technical terminology in both Spanish and English

Benefits

• Competitive salary based on performance and experience
• Chance of earning Klar stock options
• 26 days of paid vacation per year
• Computer devices
• Gympass subscription to offer mental and physical health
• Access to Desana, a network of flexible workspaces around the world
• International work environment with amazing and highly skilled people
• A world class team that helps you evolve your skills in areas you're interested in

Klar is a safe place for everyone!

We trust our highly skilled and diverse team and we’re committed to creating a welcoming and inclusive environment for new talents to flourish. We value diversity and welcome all applications regardless of gender, nationality, ethnic and social origin, religion/belief, physical abilities, age, sexual orientation and identity.