The Associate Director, International Channel Performance and Market Insights provides tailored market and business intelligence insights to drive decisions for the University's international recruitment and admissions functions.

You will play a critical role in analysing data on market entry, prioritisation, partnerships, competitor insights, student yield, and education agent performance. You will work with key colleagues to set performance targets, monitor progress, and develop forecasting models to optimise international student recruitment. Additionally, you will oversee the development and management of the University's international admissions system, Study Link Connect, ensuring it supports business intelligence activities and streamlines admissions processes.

About You
To be successful in this role, you will require the ability to:

• Lead a team of analysts, and ensure the effective management of the team, as well as projects and resourcing requirements within the team, and will meet the University’s needs according to the five-year strategic plan and annual mission and budget.
• Establish and maintain a profile within the University as the international student business intelligence and admissions system expert and represent the University at appropriate external forums and meetings.
• Lead change through influence, focusing team efforts on delivering business value and enhancing the customer experience.
• Build capability and manage talent within the team to support growth and succession planning through the University’s activities and frameworks including performance and development, culture, and engagement.
• Lead the development, delivery, and interpretation of market and internal business intelligence required for Swinburne’s annual international student recruitment strategy and the ongoing review of recruitment and admissions performance.

For more information on this role, please refer to the job description

Qualifications

• Postgraduate qualifications or progress towards postgraduate qualifications and extensive relevant experience; or extensive experience and management expertise; or an equivalent combination of relevant experience and/or education/training
• Demonstrated strategic, analytical, and conceptual skills with the ability to structure and convert strategies into compelling and achievable work programs

About Swinburne University of Technology
Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship, and proud of it. We are committed to a differentiated university proposition in education and research, so that:

• Every Swinburne learner gets a work experience
• Every Swinburne graduate gets a job
• Every Swinburne partner gets a tech solution
• Swinburne is the prototype of global best practice.

The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.

To Apply

Please submit your CV and cover letter addressing your suitability for this position.

To review the Position Description and to apply, please scroll down to the bottom of the page.

If you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page.

Please Note: Appointment to this position is subject to passing a Working with Children Check.

If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on staffrecruitment@swin.edu.au.

Applications Close: 1st of October, 11:59pm.

Swinburne offers flexible working options, leave and parenting/carer policies to support work life balance.

Diversity, Equity and Inclusion
Swinburne University of Technology is dedicated to creating a varied, welcoming, and open learning and work environment that embraces diversity, promotes inclusion, ensures fair access to opportunities, and actively opposes bullying, discrimination, sexual harm, victimisation, and vilification. We appreciate every individual in our community, regardless of ability/disability, age, cultural and ethnic background, sex, sexual orientation, gender identity and expression, and family and relationship status. For further details on our efforts, please explore our Equity & Diversity website.

Disability and Reasonable Adjustments
Swinburne University of Technology actively supports and encourages individuals with disability to apply. We provide reasonable adjustments throughout the recruitment and selection process by ensuring that we cater to the access and participation needs of all candidates.

For a confidential discussion regarding accessibility requirements, or to provide feedback on how we can continue to improve our recruitment processes to better accommodate adjustments you require, please reach out to talentacquisition@swin.edu.au or call +61392145802.

Science in Australia Gender Equity (SAGE) at Swinburne
Swinburne is enhancing gender equity and diversity, with a focus on science, technology, engineering, maths and medicine (STEMM), by participating in the Science in Australia Gender Equity (SAGE) program.

Swinburne University is actively engaged in improving representation and participation of women in STEMM fields, aiming to address ongoing gender inequity. As an inaugural recipient of the Athena SWAN Institutional Bronze Award, we have implemented our original SAGE Action Plan (2019-2021) and continue our commitment through the current SAGE Action Plan (2022-2025), focusing on meaningful actions to foster long-lasting change and advance gender equity and diversity in STEMM.

We are committed to making the recruitment process fair and equitable for all our candidates. If you have specific accessibility or support requirements please contact inclusion@swin.edu.au

Aboriginal and Torres Strait Islander Applicants

We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people.

For any support please contact Deadly Careers@swin.edu.au or for more information on our Indigenous strategies please follow the link to our RAP Reconciliation Action Plan

Victoria’s Commitment to Action: Improving international student employment outcomes. As a signatory to Victoria’s Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant

(#LI-SW)