Australia Job Openings

The Sydney Children's Hospitals Network
Cardiac Concierge and Patient Support Officer
Westmead
FULL TIME
October 7, 2024
Position Classification: Admin Off Lvl 2
Remuneration: 61879.91 - 63932.61 full time equivalent base salary range (excludes super, leave loading and salary packaging)
Hours Per Week: 38
Requisition ID: REQ523576
- An eligibility list may be created for future temporary full or part time vacancies.
- This position is full time; however, part time/job share arrangements may also be considered.
What you'll be doing
The Officer will be one that is patient focused and passionate about delivering a great patient and family experience every day.
Duties include greeting patients and families upon entry to the Heart Centre for Children, answering enquiries and referring to appropriate staff, coordinating appointments, gathering/entering/filing patient information, billing and general administration duties.
Experience within a customer experience environment is desirable, with health experience not essential.
- Excellent verbal and written communication skills, with a professional demeanour
- Demonstrated ability to provide excellent customer service
- Initiative in improving processes and outcomes for patients/families
- Ability to remain calm under pressure, particularly during difficult circumstances.
- Demonstrated ability to work well within a team
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Tanya Small on Tanya.Small@health.nsw.gov.au
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