Are you a motivated and dedicated Receptionist wanting to make a difference?
Are you a Receptionist who wants to be part of a fun and caring team in a supportive work environment that helps you to grow and develop in your role?
Are you currently working as a health or medical Receptionist and want a positive change with career progression opportunities?
Then this could be the role for you!
About Health Plex
At Health Plex is a rapidly expanding team consisting of multiple allied health disciplines (Physiotherapists, Psychologists, Chiropractors, Podiatrists, Dietitians etc.) providing accessible treatment across multiple locations in Australia. Our goal is to provide an all-inclusive allied health service to local communities around the country. We pride ourselves in delivering quality health services to achieve outstanding care.
Position Details:

• Role: Casual – up to full time hours
• Start Date: ASAP

ABOUT YOU

• Professional, friendly, and confident
• Team player with the ability to also work independently
• Excellent initiative and problem solving skills
• Excellent communication skills
• Strong organisational and time management skills
• Ability to prioritise tasks in a fast paced environment
• Proficient in the use of Cliniko
• Flexible, dynamic and process driven approach to all aspects of the role

Qualifications and Skills Required:

• Customer service experience (required)
• Valid Driver's License (desirable)
• Previous experience in allied health or medical services (preferred)
• Proficiency in PC operations, MS Office, PDF handling, Practice Management tools, and Canva
• Attention to detail with a self-driven work ethic

KEY RESPONSIBILITIES

• Reception duties - welcoming clients, answering phones, responding to emails, processing payments, scheduling appointments using practice management software and answering enquiries
• General administrative duties e.g. scanning, filing, typing letters, mail
• Coordinating schedules across multiple practitioners and locations
• Assisting the Clinical Operations Manager in daily administrative tasks
• Overseeing inventory, clinic operations, and financial transactions

What We Offer:

• Comprehensive training and ongoing support
• A friendly and inclusive team environment
• A balanced work-life structure
• Vibrant company culture
• Consistent and predictable working hours

If you're looking for a challenging and rewarding role as a part of a friendly and progressive team, apply today!
Job Types: Full-time, Part-time, Permanent, Casual
Pay: $56,000.00 – $67,703.42 per year
Expected hours: 16 – 38 per week
Schedule:

• 8 hour shift
• Afternoon shift
• Day shift
• Evening shift

Supplementary Pay:

• Performance bonus

Experience:

• Customer service: 2 years (Preferred)
• Clinic reception: 1 year (Preferred)

Language:

• Arabic (Preferred)

Work Authorisation:

• Australia (Required)

Work Location: In person