Australia Job Openings

Hudson Australia

Collections Officer

CONTRACT

November 8, 2024

This pay rate is inclusive of mandatory 25% casual loading
Job Details:

  • Start Date: Immediate
  • Position Type: Temporary, 6-month contract (with potential for permanent opportunities)
  • Location: Norwood, SA

Key Responsibilities:
  • Client Communication: Reach out to clients via phone, email, or mail
  • Account Management: Monitor a portfolio of overdue accounts, ensuring timely follow-ups and resolutions.
  • Relationship Building: Maintain strong relationships with clients and brokers, providing personalized support throughout the collections process.
  • Problem Solving: Identify trends in client behavior and propose tailored solutions to help clients manage their arrears.
  • Collaboration: Work closely with internal teams to address complex collections issues and improve processes.
What You'll Bring:
  • Exceptional written and verbal communication skills.
  • Strong time management and organizational abilities.
  • Empathy and patience to understand customer needs.
  • A proactive approach to problem-solving and attention to detail.
  • The ability to thrive in a fast-paced, dynamic environment.
Why Join Us?
  • Supportive Environment: Be part of a friendly team that values collaboration and open communication.
  • Career Growth: This temporary role has the potential to lead to permanent opportunities!
  • Flexible Working: Enjoy a workplace culture that promotes work-life balance.

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