Apply for Communications Officer Role at Penfold Motor Group

Australia Job Openings

Penfold Motor Group

Communications Officer

Burwood

FULL TIME

October 14, 2024

Full-time opportunities available
Great company culture with amazing benefits on offer
Join a national organisation with dealerships across VIC, NSW, QLD

Penfold Motor Group is part of Peter Warren Automotive Holdings, one of Australia's largest multi-franchise automotive dealer groups. We have expanded across Southwest Sydney, Sydney’s North Shore, Regional NSW, Northern NSW, and throughout Southeast Queensland and Victoria. With some of the finest vehicle brands in the world we cover all aspects of vehicle ownership. With 2400 employees across QLD, NSW and VIC, we are focused on growing and developing a career path for all our people.

We are recruiting for a Client Communication Officer to join our Business Development Centre. This position will be based in our Burwood dealership.

Contact Centre: The voice of the business - managing inbound & outbound calls, sales enquiries, internet leads, emails, live chat, customer retention, customer service. Currently a Multi-channel contact centre soon to undergo a digital transformation to Omni-channel.
By joining Penfold Motor Group you will experience a positive culture driven by supportive teammates and management.

What the role entails:

Interacting with a high volume of customers
Performing switchboard and reception-based phone functions
Providing an exceptional level of customer experience
Various ad-hoc administration-based functions
Working towards KPIs and other performance outcomes
Participating in training and other learning and development opportunities

What are we looking for?

Self-motivated
Determined to exceed customer expectations
The ability to work in a fast-paced environment
Ability to work autonomously whilst meeting targets and deadlines
Growth mindset
Exceptional work ethics
A desire to present yourself in a corporate fashion

Benefits:

Discounted Bupa Private Health Insurance
Employee Assistance Program (EAP)
Exclusive discounts with our Samsung Partnership Program
Discounted Gym memberships

If you live and breathe customer service APPLY NOW with our online application form.

All Penfold Motors employees must be entitled to work in Australia and complete a Federal Police Check.

We regret to inform you that this job opportunity is no longer available as it has expired

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