We have an exciting Leadership opportunity for a Deputy Director of Academic Administration to join Swinburne University.

The Deputy Director of Academic Administration plays a vital leadership role at Swinburne, overseeing the strategic development, planning, and operational management of student and academic administration functions. This position is responsible for ensuring effective services for both higher education and vocational education students, focusing on areas such as curriculum implementation, academic calendars, course and fee configuration, results processing, academic progression and scheduling services. As a business lead for critical systems, the Deputy Director is instrumental in defining priorities and business requirements, driving service improvement initiatives, and managing change across various student systems.

Working closely with the Director of Student Administration, the Deputy Director leads a large team (40 +) and is tasked with providing strategic, future-oriented leadership in a rapidly evolving educational landscape. This role emphasizes the importance of innovation through digital technologies and organisational foresight to enhance student experiences. The Deputy Director is responsible for ensuring that operations and processes across Swinburne’s campuses and partner institutions are streamlined and compliant with governing policies, while maintaining a customer-centric approach. The Deputy Director also serves as the Business Owner for critical IT enterprise systems and leads strategic discussions regarding academic calendars and key university dates.

About You
To be suitable for this role you will need to have experience in the below key accountabilities:

• Provide strategic leadership in the delivery of curriculum, scheduling, assessment and progression operational requirements that drive outcomes across the student lifecycle.
• Responsible for maintaining and reporting for curriculum management, academic calendars, fee configuration, scheduling, space utilization, results processing and academic progression.
• Build an environment for your team where staff have the necessary skills and capabilities to ensure systems support staff in providing an integrated and connected student experience, and that students have access to real time, course-specific, advice to enable maximum self-service
• Act as a delegate for the Product Owner (Director, Student Administration) on responsible systems. Develop innovative improvement strategies, aligning systems and processes with leading practices and maintaining a strong focus on quality control.
• Provide leadership for the development and delivery of IT priorities and upgrades for curriculum, assessment and progress and scheduling systems in collaboration with IT, key partners and system vendors to develop and ensure all systems are up to date and supporting business needs.

For more information on this role, please refer to the Position Description

Qualifications

• A relevant postgraduate qualification and extensive management and leadership experience in customer service, student experience management in a complex organisation; or an equivalent combination of relevant experience and education/training.

About Swinburne University of Technology
Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research, so that:

• Every Swinburne learner gets a work experience
• Every Swinburne graduate gets a job
• Every Swinburne partner gets a tech solution
• Swinburne is the prototype of global best practice

The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.

To Apply
Please submit your CV and cover letter addressing your suitability for this position.

To review the Position Description and to apply, please scroll down to the bottom of the page.

If you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page.

For more information about the role, please email staffrecruitment@swin.edu.au.

Please Note: Appointment to this position is subject to passing a Working with Children Check.

If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on staffrecruitment@swin.edu.au.

Applications Close: Sunday, 20th of October at 5.00pm.

Swinburne offers flexible working options contained in our leave and parenting/carer policies to support work-life balance.

Diversity, Equity and Inclusion
Swinburne University of Technology is dedicated to creating a varied, welcoming, and open learning and work environment that embraces diversity, promotes inclusion, ensures fair access to opportunities, and actively opposes bullying, discrimination, sexual harm, victimisation, and vilification. We appreciate every individual in our community, regardless of ability/disability, age, cultural and ethnic background, sex, sexual orientation, gender identity and expression, and family and relationship status. For further details on our efforts, please explore our Equity & Diversity website.

Disability and Reasonable Adjustments
Swinburne University of Technology actively supports and encourages individuals with disability to apply. We provide reasonable adjustments throughout the recruitment and selection process by ensuring that we cater to the access and participation needs of all candidates.

For a confidential discussion regarding accessibility requirements, or to provide feedback on how we can continue to improve our recruitment processes to better accommodate adjustments you require, please reach out to staffrecruitment@swin.edu.au.

Science in Australia Gender Equity (SAGE) at Swinburne
Swinburne is enhancing gender equity and diversity, with a focus on science, technology, engineering, maths and medicine (STEMM), by participating in the Science in Australia Gender Equity (SAGE) program.

Swinburne University is actively engaged in improving representation and participation of women in STEMM fields, aiming to address ongoing gender inequity. As an inaugural recipient of the Athena SWAN Institutional Bronze Award, we have implemented our original SAGE Action Plan (2019-2021) and continue our commitment through the current SAGE Action Plan (2022-2025), focusing on meaningful actions to foster long-lasting change and advance gender equity and diversity in STEMM.

Aboriginal and Torres Strait Islander Applicants
We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people.

For any support please contact staffrecruitment@swin.edu.au or for more information on our Indigenous strategies please follow the link to our RAP Reconciliation Action Plan.

Victoria’s Commitment to Action: Improving international student employment outcomes
As a signatory to Victoria’s Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

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