Australia Job Openings

EFI

Field Service Engineer NZ Australia

August 24, 2024

EFI is looking for a Field Service Engineer to join our Business Unit in Australia to cover APAC area, with focus in our packaging Printing solutions.
Job Description:

Are you inspired by a job that challenges you to be proactive and come up with new ideas that will push a product above and beyond your competitor's products? EFI is the world leader in digital imaging and print management solutions for commercial and enterprise printing. This is a great opportunity to work with technology that is central to what makes us successful.

Main duties and responsibilities

Provide end-to-end technical support primarily for our Australian customer base. This position requires extensive travel in order to cover:
Technical phone support
Onsite technical support
Installations
Tradeshow support including printer set up and calibration, demonstration and tear down.
End user training (operator level)
Be an Ambassador for EFI

Job Requirements:

Technical degree or equivalent experience in mechanical, digital, and electronic technology
Minimum three years experience in field engineering positions servicing complex electro-mechanical devices
Knowledge of inkjet printing, RIP/ color theory and materials/ chemicals used in the printing industry
Knowledge of personal computers, Microsoft Windows and Linux operating systems
Self-motivating personality that can independently manage a large service territory (includes effective management of EFI assets i.e. parts, tools, company information)
Good communication skills and customer focused
Required language skills: Fluent in English
This position requires extensive regional travel at short notice

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