Australia Job Openings
Hyatt House South Melbourne
HOTEL MANAGER
FULL TIME
August 19, 2024
About Hyatt House South Melbourne
At Hyatt, care connects us. We believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers.
Hyatt House hotels make guests feel genuinely at home with an elevated, spacious and perfectly self-sufficient experience. Hyatt House South Melbourne is part of the mixed-use Oasis Residences, a luxurious and elegant urban sanctuary designed by the renowned Hayball architects. Opening in 2025 with 97 rooms and a mix of den, studio and 1 bedroom suites, Hyatt House South Melbourne will offer living accommodations for longer stays designed to provide guests with all the comforts of home.
About the Role
An exciting opportunity exists for a Hotel Manager to open the first Hyatt House in Australia in South Melbourne. You will be part of the opening team assisting the hotel's successful launch and ensuring smooth day-to-day operations, working closely with a small team and the General Manager to achieve excellence for all stakeholders.
Some of the responsibilities include:
- Customer Preference: Drive customer preference for the brand and ensure that the guest experience is delivered in accordance with brand standards.
- Oversee the Pre-Opening Process: Lead and manage all aspects of the hotel’s pre-opening activities, including recruitment, training, and the implementation of brand standards to ensure a successful launch.
- Operational Excellence: Ensure the smooth and efficient day-to-day operations of the hotel, maintaining high standards of service and guest satisfaction while optimizing operational efficiency.
- Team Leadership and Development: Build, mentor, and inspire a high-performing team, fostering a culture of excellence, collaboration, and continuous improvement across all departments.
- Financial Management: Develop and manage the hotel’s budget, monitor financial performance, and implement strategies to maximize profitability while maintaining cost control and delivering quality service.
- Hyatt's Purpose: Demonstrate Hyatt’s purpose of caring for people to be their best at all times while coaching other managers in the hotel to embody the Hyatt values.
- Previous experience in a similar role, in an opening hotel would be advantageous.
- Hyatt experience highly preferred with a background in Rooms management.
- Proven ability to work within brand guidelines and set up brand presence in a new market.
- Exceptional leadership skills with a focus on growing and developing talent.
- Strong interpersonal skills used to build effective relationships with all stakeholder.
- Ability to drive the business ensuring that key goals are achieved with regard to financials, guest and colleague metrics.
Our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #In AHyatt World or #Worldof Hyatt
If you are looking for a fulfilling career, please apply.
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