Job Function: People and Culture

Date Posted: 11 Oct 2024

Job Requisition ID: 1850

• Join a supportive and connected team focused on providing best-practice HR advice
• Hybrid working options available at a values-based organisation
• Full-time, ongoing role based at Burwood East

About Triple Zero Victoria

Triple Zero Victoria (000VIC) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.

This integration of emergency services communications within 000VIC is unique in Australia and rare worldwide. The team at 000VIC is deeply committed to the community it serves and is among the most dedicated and highly skills in its field.

About the Role

The Human Resource Advisor is responsible for supporting the day-to-day Workforce Operations of the full employee life cycle, contributing to the effective service delivery of human resource services, systems and processes. Through cross-functional collaboration, the Workforce Operations Advisor provides high quality advice and service regarding People & Culture policies, procedures and best-practice.

This role has a particular focus on generalist HR matters as they relate to Triple Zero Victoria’s people programs and process at various lifecycle touch points including onboarding, induction, probation review, performance development review, secondments, promotions, internal movements, people benefits, recognition and reward and exit processes. This role also oversees end to end recruitment processes.

Day to day responsibilities include:

• Manage and respond to queries from employees, with accurate and sound policy and procedural advice and guidance based on interpretation of relevant People & Culture policies and procedures and Enterprise Agreements
• Provide advice and support to People Leaders/Hiring Managers on merit-based selection principles, to ensure fair and informed selection decisions
• Participate in job analysis processes including supporting managers to develop accurate position descriptions which define success and integrate TZV’s leadership capability framework
• Provide advice and support to people managers on the process for people change including requests for flexible working arrangements, secondments, higher duties, salary reviews, job evaluations, reporting line changes and changes to personal details
• Provide advice to people managers on probation review processes and follow through to ensure individual assessments are completed and goals / development plans are established
• Exercise a high level of attention to detail when processing employee lifecycle changes

About You

To excel in this role, the preferred candidate will demonstrate previous experience working in a Human Resource Generalist role, being exceptionally skilled at managing employee life-cycle activities and processes with a high-level of accuracy and be comfortable at interpreting policies, procedures and EAs, to provide sound advice to employees and People Leaders. In addition, the following skills and attributes are required for the role:

• Skilled and comfortable in managing high-volume and corporate recruitment activity, providing sound selection advice and guidance to hiring managers
• Service focused and exceptionally skilled at developing and maintaining positive relationships, with a confident and discreet manner in order to appropriately manage sensitive information
• Detail-oriented, process minded and the ability to cope well managing high volumes of work
• A continuous improvement mindset, seeking to improve both self and work processes based on ongoing changing client needs
• Tertiary qualifications in Human Resource Management or a related discipline, further complimented with Mercer CED Evaluation experience and psychometric assessment accreditation
• Working ability with HRIS and recruitment ATS systems including Success Factors
• Desirable, experience working in the public sector

What We Can Offer You

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

• Employee assistance program for employees and eligible family members
• Discounted health insurance, banking services and gym membership
• ‘Memberlink’ discount card, accepted by 1,000's of retailers and services providers
• Free staff parking at all our sites
• Salary packaging options after an initial service period

Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.

How to Apply

From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.

Please note: all applications must be submitted via our 000VIC Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.

Alternatively, for a confidential discussion, please email Careers@triplezero.vic.gov.au.

Recruitment agency applications will not be accepted.

Applications must be submitted by 11.59pm, Sunday 27 October 2024.

Other Relevant Information

Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.

Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.

If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Talent team via Careers@triplezero.vic.gov.au.