Aussie Broadband’s purpose is to change the game. As one of our Inbound Sales Consultants you'll provide support to our sales team who oversee all residential services provided to new and existing customers of Aussie Broadband.

This is a permanent position, working 37.5 hours per week on the night team. The shifts are Monday to Friday, from either 1pm to 9pm or 2pm to 10pm, with no weekend work required.

• Don't be ordinary, be awesome
• Think BIG
• No bullsh*t
• Be good to people
• Have fun

• 26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)
• Discounted internet up to the value of $109 per month
• 20% off our Mobile services
• Day to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Origin, Specsavers, HCF and many more
• Celebrating you! With monthly rewards and recognition
• Internal training and resources for you to continue to learn, grow and achieve your career goals
• Yearly allowance for amazing Aussie merch
• Fitness Passport for access to multiple gyms and pools across Australia

• You’re not just familiar with, but a champion of, our core values.
• You have a high attention to detail with accurate data entry skills.
• Outstanding personal organisation and time management skills.
• Outstanding communication and interpersonal skills.
• You like to help people.
• You have strong ethics, with full compliance with confidentiality.
• You like a fast-paced, fun environment.

• Meeting the prescribed standards and call handling targets and measures
• Maximising revenue and achieving commission through selling procedures
• Identifying customer’s needs through questioning techniques, product usage analysis and the application of standard procedures
• Providing a range of products and services information to customers to enable them to make an informed decision.
• Meeting the required sales targets based upon opportunity.
• Accurate data entry of customer details into CMS systems
• Escalating customer complaints in accordance with the Aussie Broadband policy and procedures