We are thrilled to offer the exciting opportunity for a charismatic, enthusiastic and passionate individual to join us as a Live Mock MMI Facilitator at Contour Med Prep.
At Contour Med Prep, we are dedicated to helping students succeed in the most critical stages of their medical and dental school journey. As part of our comprehensive Interview Course, we will be holding Live Mock MMIs and Panel Interviews to provide students with realistic, high-quality practice opportunities. We understand the importance of meticulous preparation, and our Live Mock Interviews are designed to simulate the actual MMI, providing students with the confidence and skills they need to excel.
In this role as a Live Mock MMI Facilitator, you will play a key part in ensuring that these mock interviews run smoothly. Your responsibility will be to manage the Zoom sessions, handle interview logistics, and troubleshoot any issues that may arise during the mock interviews. By facilitating a seamless and professional environment, you’ll allow interviewers and students to make the most of their time in the interview and maximise students’ chances of getting into medical school.
Who Are We
Contour Med Prep empowers aspiring medical students through comprehensive UCAT, Interview and Applications programs, supporting them throughout the highly competitive journey of gaining admission into medical or dental school.
Our UCAT and MMI courses focus on developing the specific mental abilities of a successful doctor or dentist, through engaging group lessons, abundant resources, live mock exams, 24/7 student support and so much more! We are extremely committed to innovative and results-driven medical preparation, with industry-first initiatives such as our Live UCAT Testing Centre and student accountability system propelling our students to an industry-leading median UCAT score of 3040+, dozens of 3400+ scores, and one student even setting the world record score of 3590!
Over 3500+ students and 100+ staff have joined Contour since our founding in 2020. In 2024, we expanded our in-person UCAT Testing Centres from Melbourne to Brisbane and Sydney, receiving over 1000 bookings and hundreds of new enrolments from all over Australia! Our growth is a testament to our dedication to providing ALL our students and parents with a high-quality tutoring experience (from 24/7 personal support to on-demand resources) and our commitment to helping them achieve their goals.
We were listed as the 17th Fastest Growing Startup by the Australian Financial Review in 2022, ranked again in 2023, and are continuing to multiply year over year! (We've tripled - or more - in size for four years in a row now, and we don't plan to slow down anytime soon.) It's our vision to reshape education, starting with tutoring.
The Role
At Contour Med Prep, we are driven by our mission to support students as they prepare for one of the most important and challenging stages of their journey into medical and dental school: the interview. Whether it’s the MMI, UNSW Panel Interview, or JCU Panel Interview, this stage can often be the make-or-break point in a student’s application. We understand the complexities of interview preparation and the importance of creating a seamless, professional environment for students to practise and excel.
As a Live Mock MMI Facilitator, you will play an integral role in ensuring the smooth operation of our live mock interviews. Your primary responsibility will be to manage the technical and logistical aspects of the Zoom sessions, including admitting students into the Zoom meeting, checking their cameras and microphones, completing an initial briefing and ID-check, troubleshooting any technical issues, and moving students between breakout rooms during the mock interviews.
You will be responsible for meticulously keeping time and will require a high level of attention-to-detail, as you will also broadcast timely messages to all breakout rooms at the halfway point and final minute of each station. After the interview stage, you’ll move students through the breakout rooms for their feedback stations, and will wrap up the interview by giving a final message to the students and facilitating any common feedback to the group from the interviewers. Then, you’ll complete any admin work required to log the completed interview on our system, ensuring that automated emails/texts are sent to students with their scores and written feedback.
Your role is essential in creating a professional and organised environment that allows students to focus on their interview performance. By handling the technical aspects of the session, you will help create a highly accurate and distraction-free experience for students to hone their interview skills.
This role is collaborative, allowing you to work closely with our interviewers and leadership team, ensuring that each session runs smoothly and efficiently. You will also participate in comprehensive initial training, where you will learn more about the exact systems and processes we have in place.
Join us at Contour Med Prep, and help students develop the skills and confidence they need to succeed at one of the most critical points in their journey to medical and dental school. Your expertise, commitment, and passion will help us continue to deliver premium support and guidance, ensuring that students feel ready for any stressful interview that comes their way.
Why Contour, and Why This Role?
Working in our collaborative environment with an energetic team is a fantastic opportunity to let your social personality thrive, hone your communication skills and learn heaps along the way!
At Contour Med Prep, you’ll get an inside look at one of the fastest growing start-ups in education in Australia. Our team is super driven and hard-working, but we’re all easy-going and friendly, and we love our frequent (paid-for) team dinners and meet-ups, where you’ll get to talk and vibe with everyone.
Our goal is to reshape education, starting with tutoring. By integrating technology and innovative practices, we strive to empower our students’ learning. As we progress, our small steps start to become big strides, as we make major advances in the resources & support we provide to our students. If you’re eager to channel your passion and communication skills, and teaching skills, this role could be the perfect fit!
This role offers a rewarding opportunity to support aspiring medical and dental students in their interview preparation by managing the technical and logistical aspects of our Live Mock MMIs. As a Live Mock MMI Facilitator, whilst handling the Zoom environment, you’ll play an essential role in ensuring that everything runs smoothly, from managing breakout rooms to troubleshooting technical issues, allowing the mock interview process to be as seamless and effective as possible.
With rapidly increasing interest in our Interview Course from hundreds of students, you'll be an integral part of Australia’s most sought after Interview Preparation Program. You’ll have the chance to offer feedback and strategies that truly make a real difference in each student’s journey.
Comprehensive Training & Support
When you join, you'll be properly onboarded with all the training, support and personal feedback you need to thrive in the role. You'll work closely with our leadership team and Head of Interviews to upskill and refine your technical and critical thinking skills, and you’ll be thoroughly introduced to all of our software, processes and program structure.
By the end of your initial training, the role will become second-nature to you and you’ll know our programs and processes inside-out! You’ll feel confident in facilitating Zoom interviews and troubleshooting technical issues that may arise.
After the initial training, you’ll receive ongoing feedback to help accelerate your development within the role. There will also be regular check-ins to keep everyone on the same page and to help you succeed in the role.
Key Responsibilities
As a Live Mock MMI Facilitator, your main responsibilities include:

• Managing the Mock MMI. You’ll oversee the technical setup and operation of Zoom sessions for live mock MMIs. This includes admitting students into the Zoom meeting, checking their cameras and microphones, completing an initial briefing and ID-check and troubleshooting any technical issues.
• Coordinate Breakout Rooms. Coordinate the movement of students between breakout rooms during mock interviews to ensure the smooth execution of each session. This also involves broadcasting messages across breakout rooms to indicate the half-way point and final minute of each breakout room.
• Managing the Feedback & Wrap-Up. After the interview stage, you’ll move students through the breakout rooms for their feedback stations, and will wrap up the interview by giving a final message to the students and facilitating any common feedback to the group from the interviewers.
• Admin Tasks to Log Interview. You’ll also complete any admin work required to log the completed interview on our system, ensuring that automated emails/texts are sent to students with their scores and written feedback.
• Complete Initial Training. Complete our comprehensive initial onboarding and training program as you get started in the role. We’ll make sure you feel thoroughly equipped with all the support, software and guides you need, as well as a chance to practise and improve!

Expected Work Hours

• You will be employed as a Contractor from Mid-October to Early January.
• Minimum of 30 x 2-Hour Mock MMIs, with at least 20 Mock MMIs between Nov 15 - Nov 30.
• NOTE: The time requirements above are estimates. There is an option to work more or less, depending on your schedule and preference, so just let us know!

Compensation

• $60 per Mock MMI for First 20 Mock MMIs. [Trainee Facilitator]
• $70 per Mock MMI for 20th to 40th Mock MMI. [Qualified Facilitator]
• $90 per Mock MMI from 41st Mock MMI onwards. [Expert Facilitator]
• Each Mock MMI will last around 2 hours and 15 minutes (15 min briefing, 1 hour MMI, 5 min break, 50 min feedback, 5 min wrap-up).

Skill Requirements

• Honesty and Integrity
• High Level of Empathy
• Exceptional Verbal and Written Communication Skills
• Detail-Oriented & Organised
• Energy and Enthusiasm
• Independence & Proactiveness
• Proficiency in Using Zoom
• Willing to Listen, Learn & Lead
• Professionalism and Accountability

Experience Requirements

• Mandatory
• Familiarity with Zoom, including managing meetings, breakout rooms, and resolving technical issues.
• Ideal
• Completed VCE, HSC or QCE
• Sat the MMI, UNSW or JCU Panel Interview
• Studying Medicine or Dentistry in Australia (or already graduated)

NOTE: These are not hard-fast requirements; however, they are favourable to your application.
Personal Requirements

• Young, Passionate, and Engaged (we want you to be energetic and relatable with our students!)
• Genuine Desire to Help Students & Parents (it's our goal to help students achieve their potential!)
• Ability to Commit to Hours (e.g. can't constantly reschedule or miss work)
• Sign an NDA (i.e. can't distribute our resources/company info to others)
• Agree to a non-compete clause (i.e you can't work with similar organisations)

Benefits

• Competitive pay ($60-$90 per Mock MMI), recognising the importance and great responsibility in facilitating the live mock interviews.
• Satisfying and fulfilling work helping students succeed (it feels good when students achieve their dreams!).
• Highly flexible schedule (you choose which live mock MMIs you facilitate, and how many).
• Personalised training and feedback to improve your professionalism and communication skills.
• Opportunities for further roles and long-term opportunities at Contour Med Prep with MMI, UCAT and/or admin, in a rapidly growing medical preparation company.

This is more than just any admin job; it’s a calling for someone committed to providing an excellent student experience, and supporting students in their Interview journeys! If you're detail-oriented and a quick-learner we want to hear from you - apply now, and become a part of our mission to reshape education :)
Job Types: Casual, Contract
Pay: $30.00 per hour
Schedule:

• Fixed shift
• Monday to Friday
• Weekend availability

Application Question(s):

• What attracts you to this role at Contour Med Prep and why do you think you’re suitable for this role?
• Share an example of a time when you had to learn and apply new information quickly for a new role. How did you ensure you understood and executed it effectively?
• Describe any technical/IT/software related skills, experiences or qualifications you have. (NOTE: It’s okay if you don’t have any!)
• What are some challenges you anticipate facing in this role?
• Did you complete Year 12 in Australia? If so, what was your final ATAR?
• What course are you currently studying and what year did you start your course?
• If you are offered this role and you accept, are you planning on doing any other tutoring-related work through the duration of your contract?
• The Interview Courses will run from Mid-October to Early January. Are there any specific dates or time periods where you expect to be unavailable? (e.g. holidays) Note: We are highly flexible and able to work around commitments.
• How many hours do you think you can commit to this role every week from October 15 to January 15? Please be as specific as possible, and indicate clearly if your availability changes due to exams/holidays etc (e.g. 10 hours per week for October, 30 hours per week for November).

Experience:

• Tutoring: 1 year (Preferred)

Language:

• English (Required)

Licence/Certification:

• Working with Children Check (Preferred)

Work Location: Remote