Australia Job Openings

Invocare

Location Manager

Victoria

September 1, 2024

Join our compassionate team as a Location Manager. Engage in meaningful work that honours the bond between pets and their owners. If you are an animal lover with excellent communication skills and a passion for helping others this role may be perfect for you.
Invo Care is an industry leader within the funeral industry, we currently operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and growing.
Forming part of the wider Invo Care Brand, Eden Hills are the leading provider of pet cremation services in Australia with a national footprint. We proudly partner with both veterinarian practices and their clients to offer pet cremation services to grieving families with our expert teams guiding them every step of the way.
Duties of a Location Manager:
  • Lead the teams at Location in managing their activities in a timely manner whilst maintain a high level of customer service delivery
  • Nurture a positive culture within the company
  • Responsible for managing and training the teams in all aspects of their job to promote and deliver continued outstanding customer service delivery
  • Maintain open communication with staff setting goals and targets as per the company’s review, training, and development policies
  • Collaborate with Relationship Managers regarding feedback from the Client Field team to implement new initiatives to deliver better service to vets and clients
  • Responsibility for warehousing stock and stock management
  • Taking the lead on safety and ensuring compliance with OH&S policies and procedures
  • Responsibility for reporting hazards and risks that may cause harm or injury
About you:
  • Minimum of five years’ experience in a Management / Supervisory role
  • Effective verbal and interpersonal skills
  • Exceptional customer focus and service orientation
  • Technical appreciation of industrial equipment
  • Fit for work carrying out manual handling tasks – lift up to 25kg’s
  • Intermediate Microsoft suite experience
  • Ability to effectively manage multiple tasks and prioritise work effectively
  • Can make well-informed decisions and work positively under pressure
Benefits of joining Invo Care:
You may not have considered this industry before, but we provide vital services to families that helps them to celebrate the lives of those they loved. Our staff live our values every day and get to experience the gratitude that comes with offering such a meaningful service. The benefits you can receive include:
  • Reward and recognition programs
  • Tailored induction and training programs
  • Well designed and fitted out locations with the latest facilities to assist in providing an exceptional client family experience
  • Networking opportunities across the business and with peers
  • Birthday and paid parental leave
  • Free access Employee Assistant Program
  • We are a diverse workplace and equal opportunity employer
How to Apply:
Invo Care is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth.
If you are looking for a role that makes a difference and supports families in your community, click on apply and submit your application.
To learn more careers at one of the Invo Care brands please visit our careers page: https://www.invocare.com.au/careers/
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